What are the responsibilities and job description for the Accounts Receivable Operations Manager (65255) position at Women’s Care?
Job Details
Description
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100 locations and over 400 OB / GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.
The Accounts Receivable Operations Manager is responsible for overseeing and managing the accounts receivable department, which includes insurance AR and patient AR, ensuring timely collection of payments, maintaining accurate financial records and implementing efficient processes to optimize cash flow. The Accounts Receivable Operations Manager will oversee the customer service department and optimize the resources to support excellent customer service for billing inquiries. They also manage the provisioning of system access to employees both local staff and vendors, placement and reconciliation of resources, performance reporting, and issues escalation by coordinating with internal and external parties.
- Manage the accounts receivable team, providing guidance, training, performance evaluations and performance management.
- Oversee the billing process, ensuing accuracy and compliance with relevant regulations and policies.
- Monitor accounts receivable aging reports and develop strategies to reduce outstanding balances.
- Establish and maintain relationships with insurance companies, patients and other stakeholders to facilitate payment processes.
- Review and analyze financial data to identify trends and recommend improvements to enhance collection efforts.
- Implement and maintain internal controls to safeguard financial assets and ensure data integrity.
- Prepare regular reports on accounts receivable performance, presenting findings to RCM and Operations Management.
- Collaborate with the RCM leaders to reconcile accounts and resolve discrepancies.
- Stay updated on industry’s best practices and changes in healthcare regulations affecting billing and collections.
- Collaborates with managed care to resolve underlying payment integrity issues stemming from payor behavior.
- Identifies and quickly resolves concerns through research and root cause analysis.
- Collaborates with business units / department(s) including legal, compliance, IT, BI, finance, and operations, to assure customer / vendor expectations are being achieved.
- Oversee vendor performance evaluations and establish regular reporting mechanisms to track and communicate vendor performance metrics, addressing any issues proactively.
- Mitigate potential risks by conducting regular vendor risk assessments.
- Demonstrate and embody the Women’s Care mission and core values.
- Compliance with all HIPAA rules, regulations, and guidelines.
- Other duties as assigned.
Qualifications
Qualifications :
Preferred Experience :
WHY JOIN WOMEN'S CARE?
We Offer :
Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values.
C ompassion & Empathy : Treating patients like valued friends and family
A ccountability : Taking responsibility for our actions and behaviors
R espect : Acting respectfully in every interaction
E xcellence & Quality : Providing the safest, highest quality of care
