What are the responsibilities and job description for the Front Desk Receptionist position at Women's Health Connecticut- Gynecology and...?
Women's Health Connecticut is seeking to hire a new Front Desk Receptionist in Hartford!
Position: Front Desk Receptionist
Location: Gynecology & Obstetrics
Address: 100 Retreat Avenue, Ste. 201, Hartford, CT 06106
Employment: Full-time, 40 hours
Schedule: Monday- Friday, 7:45am – 5:00pm and rotating Saturday’s from 7:45am – 12:00pm
Reports to: Practice Manager
Position Summary: The Front Desk Receptionist will greet and initiate the Patient Check-In process for all patients to ensure efficient and timely daily office schedules.
Position Responsibilities and duties:
- Serves as a representative of WHC, displaying courtesy, tact, consideration and discretion in all interactions with other members of the PWH community, and the public
- Greet and initiate the Patient Check-In process
- Verify any and all new/existing patient demographic and insurance information in our electronic medical records software once completed through our electronic check-in process
- Verify patient insurance eligibility through our electronic medical records software to ensure active coverage
- Collect/process patient co-payments
- Reconcile/calculate daily totals on co-payment log
- Discuss/collect past due balances prior to patient appointment
- Schedule patient appointments for multiple physicians
- Follow internal protocols regarding departmental communications
- Participate in proactive team efforts to achieve departmental and company goals
- Adhere to corporate compliance program guidelines and comply with all safety policies, practices and procedures within the PWH community
- Maintain and respect the confidentiality of PHI (Protected Health Information) in accordance with, corporate policy and all HIPAA (Health Insurance Portability and Accountability Act) mandates. Candidate will have access to PHI based on the HIPAA minimum necessary standards
- Transportation a must – multiple facilities throughout Greater Hartford Area (Hartford, Farmington, Rocky Hill, Glastonbury)
- Other duties as assigned by management
Required professional experience:
- High School Diploma or GED
- Bi-lingual in Spanish, preferred
- Computer skills evidenced by proficiency and /or training with applicable software
- Ability to set priorities and multi-task
- Good written and verbal communication skills
- Basic mathematical abilities
- Customer Service skills a must (professional and courteous)
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Hartford, CT 06106 (Required)
Ability to Relocate:
- Hartford, CT 06106: Relocate before starting work (Required)
Work Location: In person
Salary : $20