What are the responsibilities and job description for the Patient Scheduler position at Women's Health Connecticut / Women's Comprehensive...?
Women's Comprehensive Health Care is looking for an Patient Appointment Scheduler for one of our fast paced practices.
Location: Women's Comprehensive Health Care
Address: 330 Western Blvd, Suite 102 Glastonbury, CT 06033
Position: Patient Scheduler
Employment Type: Full-time (40hrs)
Schedule: Monday- Friday, 8:00a- 5:00p
Responsibilities:
- Promptly and professionally answer telephone calls, route calls appropriately, or redirect as needed.
- Greet patients and visitors while providing assistance in a pleasant and friendly manner. Direct to the appropriate greeting areas. Screen visitors for solicitation.
- Schedule patient appointments accurately accordingly guidelines as well as policy and procedures. Maintain follow up and wait lists as appropriate.
- Completes assigned tasks in a timely and thorough manner.
- Other duties as assigned.
Experience:
- Required: 1 year of working experience in a medical office/environment.
- Required: 2-3 years of experience of as a phone receptionist.
- Call Center experience is a plus!
- Strong customer service skills.
- Comfortability with multi-tasking with close attention to detail.
- Friendly, out-going, team-player attitude.
- Comfortable with learning new software systems.
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical scheduling: 2 years (Preferred)
- Medical office: 1 year (Preferred)
- Multi-line phone systems: 2 years (Required)
- Call center: 2 years (Required)
Work Location: In person
Salary : $20 - $22