What are the responsibilities and job description for the Front Desk Receptionist position at Women's Healthcare Physicians of Naples?
We are seeking a full time Front Desk Receptionist to join our busy, growing OB/GYN practice. We are searching for a bright, friendly, motivated individual who must have compassion for patients, along with excellent customer service skills and multitasking abilities. Professionalism is a must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet and welcome patients
- Check-in/check-out
- Maintenance of patient's chart: Patient demographics, billing information, copy photo I.D. and insurance card, obtain necessary policy and consent form signatures
- Collect patient payments and assist with patient questions regarding billing and insurance payments
- Schedule patient appointments
- Answer multi-line phones and address patient questions in a professional manner
- Take complete and accurate messages
- Perform other clerical receptionist duties such as scanning, photocopying, faxing, etc.
QUALIFICATIONS AND SKILLS:
- Bilingual in English and Spanish is required
- Proven work experience as a receptionist, Front Office Representative, or similar role
- Professional attitude and appearance
- Excellent customer service skills
- Excellent computer skills and experience with electronic medical records
- Multitasking and time-management skills
- Excellent written and verbal communication skills
- High school diploma or equivalent required'
'Work Location: * Multiple locations
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you fluent in English and Spanish?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $18 - $20