What are the responsibilities and job description for the Provider Relations Representative position at Womens Imaging Specialists?
Job Type
Full-time
Description
RESPONSIBILITIES
Establishing and maintaining relationships with assigned healthcare providers through office visits, telephone calls, prompt resolution of issues, and excellent customer service
Serve as main contact for physicians and their teams, answering questions, providing support, and guiding them through our services, protocols, and processes
Work closely with Women's Imaging Specialists Regional Managers and the Director of Business Development to handle any issues or concerns from referring providers in a professional and timely manner
Stay informed about new healthcare offices in territory with goal of expanding referring provider network
Track and monitor incoming referrals from top provider offices, identifying referral trends on a monthly basis; proactively address referring offices with consistent referral decreases
Managing healthcare provider accounts to achieve company strategies and goals
Maintaining a working knowledge of the latest regulations and news in the field of breast health, mammography, and continue education through resources like the ACR website and AreYouDense.org
Assisting front office administrators with more complicated provider questions
Identifying shortfalls in healthcare provider access and initiating improvement opportunities
Assist in planning events and campaigns that engage both staff and referring offices
Requirements
MINIMUM REQUIREMENTS
2 years Medical Office Experience
Degree in marketing / sales preferred
Professional communication : comfortable speaking with physicians, nurse practitioners, and other medical staff in a confident, articulate, and professional manner.
Exceptional customer service skills
Proficiency in Microsoft Office Suite
Ability to work independently
Excellent verbal and written communication skills
Excellent problem-solving skills
Ability to take the initiative to get tasks done
Must have a valid Georgia driver's license and a clean driving record
Must have dependable transportation
Salary Description
18 - $20 / hour
Salary : $18 - $20
