What are the responsibilities and job description for the Window Final Measure Technician position at Wonder Windows?
Join an Award-Winning Team at WONDER Windows Showers & Baths!
WONDER, a leader in home improvement since 1962, is growing fast—and we want you to grow with us! Recognized as one the Best Companies to Work For in NY, Rochester’s Top 100 companies and a 2025 Top Workplace, we take pride in our strong reputation, commitment to excellence, and a workplace culture that fosters success.
Job brief:
The Final Measure Specialist’s responsibilities include reviewing and understanding the sales contract requirements, traveling to the customer’s home to assess the project, take final measurements, determine the scope of work required, answer and clarifying any technical questions the customer may have, writing up the job scope and submitting the appropriate paperwork, uploading all pictures and documents required in the ERP system, work with Sales Department on Problem Resolves, initiate change orders as necessary, work with purchasing on ordering specialty parts and components, providing technical support to the Sales Department, and going out into the field during installations to support installation crews.
Responsibilities (but not limited to):
- Represent and instill the company’s core values.
- Travel to clients' residential and commercial properties to perform accurate and precise measurements according to project specifications.
- Adhere to company standards, industry best practices, and safety guidelines while conducting measurements and assessments.
- Utilize a variety of tools and equipment to measure windows and doors, considering factors such as dimensions, angles, and structural requirements.
- Verify and document measurement data, ensuring the information is correctly recorded for use in the installation process.
- Determining the final scope of work based on contractual requirements.
- Communicate effectively with clients to address any questions or concerns related to the measurement process, provide clear explanations, and maintaining a professional demeanor.
- Collaborate closely with the sales and installation teams to ensure a smooth transition from measurement to installation, addressing any discrepancies or adjustments (Problem Resolves) as needed.
- Responsible for providing detailed scopes of work for all installers.
- Maintain accurate records of measurements, appointments, and other relevant information using company software or documentation systems.
- Support sales staff with technical knowledge and support.
- Identify any special components and/or processes that will be needed to complete an installation.
- Assist in developing company installation standards.
- Actively engaged in job-site visits to assess and ensure compliance with the company's installation standards.
- Ensuring that all databases are being updated with current project information and communications.
- Assist in managing customer expectations.
- Continuously improve technical skills and stay updated on industry trends and advancements in window and door replacement techniques.
Requirements and Skills:
- High school diploma or equivalent; additional technical training or certification in carpentry, construction, or a related field is a plus.
- Proven experience as a measurement technician, carpenter, or in a similar role within the construction or renovation industry.
- Proficiency in using measurement tools such as tape measures, levels, and laser measuring devices.
- Strong mathematical skills to accurately calculate dimensions, angles, and areas.
- Excellent attention to detail and the ability to work meticulously to ensure precise measurements.
- Effective communication skills to interact with clients, colleagues, and other stakeholders in a professional and courteous manner.
- Physical fitness and the ability to perform tasks that may require lifting, bending, and working in various weather conditions.
- Must have a valid driver's license.
- Problem-solving skills to identify and address measurement-related issues that may arise during projects.
- Familiarity with window and door terminology, types, and installation methods
- Excellent listening, negotiation, and presentation skills.
- Excellent verbal and written communications skills.
- Promote collaborative work environments with other internal support departments.
- Embrace technology.
Why WONDER?
- Industry Leader – Over 60 years of excellence and rapid expansion.
- Fast-Paced Environment – Thrive in a dynamic setting with exciting growth opportunities.
- Award-Winning Workplace – Recognized for our culture, innovation, and team success.
- Comprehensive Training – Gain the skills and knowledge to excel in your role.
- High-Quality Products – Be part of a company that stands behind top-tier products.
If you're looking to join a company that values ambition, teamwork, and innovation, WONDER is the place for you!
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Overtime pay
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: Multiple locations
Salary : $55,000
