Business Analyst

ABOUT THE JOB

WongDoody is a human experience company, powered by Infosys with offices in London, Berlin, Amsterdam, the U.S, India and Australia. Since our founding in 1993, we have won hundreds of global awards for creativity and marketing effectiveness, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognise that our people and our culture are paramount to our success. It is a very exciting time here at WongDoody. We’re opening doors to a host of new client opportunities and capabilities, while ensuring that our current clients never outgrow the scope and scale of what we can deliver. And this paves the way for growth and expansion into new markets.

We are a team of fun, fearless, ego-less, values-driven and collaborative problem-solvers distributed around the world with one goal in mind – human experience. Human experiences are the touch points that make brands and technology matter to customers. We use strategy, creativity and data to develop engaging experiences that transform businesses. And those experiences are backed by the global technological strength of Infosys.

If you’d like to be part of our outstanding team, helping to grow WongDoody as well as your own career, please read on and check us out more at www.wongdoody.com.

SUMMARY

Here at WongDoody we work collaboratively across all disciplines to design ground-breaking and innovative products and services. If you are exciting by the thought of being part of a growing team of Business Analysts, within an agency that prides itself on putting the human experience first, then this is the role for you.

We are looking for a mid-weight Business Analyst who is highly customer focused and eager to help shape the future of our digital products. You should be a strong communicator who can collaborate at all levels and advise our clients and their product owners in all decision making.

Above all else we want fun, driven business analysts who want to be a part of something special!

RESPONSIBILITIES

Sitting between our User Experience (UX), strategy and design teams, the digital Business Analyst will be an integral part of the experience design process and will support in the creation of a complete end-to-end digital product or service. As part of this there will be the following responsibilities;

• Lead requirement gathering workshops, interviews and deep-dive sessions.
• Own the capturing and end-to-end management of functional requirements, across the full product lifecycle, from ideation to successful sign-off.
• Clearly document detailed functional and non-functional requirements and create comprehensive acceptance criteria that is easily understood across the whole team.
• Collaborate with all internal and external teams to fully develop requirements, by highlighting edge case scenarios and helping to anticipate GAPs and unknowns.
• Serve as a “go-to” team member for resolving blockers relating to requirements and scope.
• Proactively support client product owners to capture & finalise requirement detail, and articulate decisions to the wider team.
• Help with the prioritisation of backlog functionality in line with strategic goals and considerations.
• Serve as the single point of contact for all matters relating to scope and related decisions.
• Contribute and partake in all agile ceremonies, including daily stand-ups, planning, refinement, demos and retrospectives.
• Perform business analysis wherever required, helping to identify opportunities for improvement and feature enhancements.

DESIRED EXPERIENCE

• Total experience should be a minimum of 4 years
• Experience capturing and managing requirement across the full product lifecycle.
• Experience writing & clarifying user stories & detailed acceptance criteria.
• Experience working with and advising client product owners.
• Experience working with cross functional teams (UX, UI, data, development).
• Experience performing As-Is and To-Be process mapping.
• Demonstrable understanding of development processes and the software development lifecycle.
• Experience working on large-scale development programmes with international teams.
• Good understanding of Agile and Waterfall methodologies.
• Experience using JIRA, Confluence & Microsoft Excel.
• Ability to build trust and confidence with stakeholders of all levels.
• Ability to facilitate the resolution of complex problems.
• Ability to produce clear documentation with high attention to detail.
• Ability to express ideas in an articulate and concise manner.
• Collaborative attitude with strong communications skills.
• English proficient.
• Sense of humour!

Please note that the above list is an indication of what we’re looking for, but not a mandatory checklist!

ADDITIONAL INFORMATION

TO APPLY: For full consideration please upload both a resume and a cover letter.

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.