What are the responsibilities and job description for the Comprehensive Community Services (CCS) Case Manager position at Wood County, WI?
WHO WE ARE:
The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments.
WHAT WE OFFER:
In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including:
GENERAL FUNCTION
Responsible for development and implementation of recovery services to individuals across the life span diagnosed with mental health and/or substance abuse issues in Wood County. Services will be tailored to the unique needs of the individual in such a way as to support and encourage independent functioning and personal choice while ensuring that basic living needs are being adequately addressed. Service Facilitator will provide counseling, supportive follow along services, consultation and assist individuals in accessing needed programs to assist them in the process of recovery and stabilization in their community.
RESPONSIBILITIES
A. ESSENTIAL FUNCTIONS
1. Provide recovery-based individualized case management services to children and adults with mental health and AODA issues. Adhere to definition of case management as defined by Wisconsin Administrative Code DHS 36 and Medical Assistance Guidelines. Work collaboratively with consumers and their recovery teams in assessment and in developing integrated service plans. Provide linkage and collaborate with contracted service providers, problem solve, advocate, monitor and follow up on services delivered to the consumer. Use strategies including strengths assessment, establishing hope and facilitating empowerment for consumers in individual and group approaches.
2. Within parameters established within DHS 36 and Medical Assistance guidelines, complete required documentation, to include but not limited to assessments, treatment plans, contact notes, functional screen eligibility, and training and supervision logs. Review vendor monthly invoices and documentation to assure accuracy of billing, and compliance with recording requirements.
3. Participate as a member of a multi-disciplinary team and attend recovery team meetings regarding the CCS/CRS consumers.
4. Organize, direct and assist in psycho-social rehabilitation activities, including daily living skills training, community living skills training, recreational and educational groups for consumers utilizing community settings and resources.
5. This CCS Service Facilitator positions may be assigned to a special team that focuses on flexible, intensive services for youth. Members of this team work a flexed schedule that may include at least one evening per week depending on the needs of the team. Team members also participate in and receive compensation for an on-call rotation to cover after hours emergencies for identified clients. These positions have a reduced caseload and receive additional training and supervision.
B. OTHER DUTIES
1. Provide generalized referral information to individuals and the community at large as needed.
2. Participate in continuing education via conferences and in-service training.
3. Provide consultation and education about mental health issues to service agencies and other community organizations in the community. Education topics to address stigma of individuals with mental illness and/or substance abuse issues, recovery based services, integration of individuals with mental illness and substance abuse issues into the community.
4. Perform other functions as assigned by the CCS/CSP Program Manager.
5. Know and practice the safety policies of the County. Perform all job tasks in a safe and prescribed manner.
AA/EEO
The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments.
WHAT WE OFFER:
In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including:
- Health Insurance - we offer low premiums and low deductibles, with excellent coverage!
- Dental Insurance
- Vision Insurance
- Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.!
- 457 deferred compensation plan
- Vacation and Sick Time - Start accruing for both on your first day!
- 10 Paid Holidays
- Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
- Life Insurance
- Short and Long-Term Disability
- Wellness Incentive Plan
- Public Student Loan Forgiveness (PSLF) program
GENERAL FUNCTION
Responsible for development and implementation of recovery services to individuals across the life span diagnosed with mental health and/or substance abuse issues in Wood County. Services will be tailored to the unique needs of the individual in such a way as to support and encourage independent functioning and personal choice while ensuring that basic living needs are being adequately addressed. Service Facilitator will provide counseling, supportive follow along services, consultation and assist individuals in accessing needed programs to assist them in the process of recovery and stabilization in their community.
RESPONSIBILITIES
A. ESSENTIAL FUNCTIONS
1. Provide recovery-based individualized case management services to children and adults with mental health and AODA issues. Adhere to definition of case management as defined by Wisconsin Administrative Code DHS 36 and Medical Assistance Guidelines. Work collaboratively with consumers and their recovery teams in assessment and in developing integrated service plans. Provide linkage and collaborate with contracted service providers, problem solve, advocate, monitor and follow up on services delivered to the consumer. Use strategies including strengths assessment, establishing hope and facilitating empowerment for consumers in individual and group approaches.
2. Within parameters established within DHS 36 and Medical Assistance guidelines, complete required documentation, to include but not limited to assessments, treatment plans, contact notes, functional screen eligibility, and training and supervision logs. Review vendor monthly invoices and documentation to assure accuracy of billing, and compliance with recording requirements.
3. Participate as a member of a multi-disciplinary team and attend recovery team meetings regarding the CCS/CRS consumers.
4. Organize, direct and assist in psycho-social rehabilitation activities, including daily living skills training, community living skills training, recreational and educational groups for consumers utilizing community settings and resources.
5. This CCS Service Facilitator positions may be assigned to a special team that focuses on flexible, intensive services for youth. Members of this team work a flexed schedule that may include at least one evening per week depending on the needs of the team. Team members also participate in and receive compensation for an on-call rotation to cover after hours emergencies for identified clients. These positions have a reduced caseload and receive additional training and supervision.
B. OTHER DUTIES
1. Provide generalized referral information to individuals and the community at large as needed.
2. Participate in continuing education via conferences and in-service training.
3. Provide consultation and education about mental health issues to service agencies and other community organizations in the community. Education topics to address stigma of individuals with mental illness and/or substance abuse issues, recovery based services, integration of individuals with mental illness and substance abuse issues into the community.
4. Perform other functions as assigned by the CCS/CSP Program Manager.
5. Know and practice the safety policies of the County. Perform all job tasks in a safe and prescribed manner.
AA/EEO
EXPERIENCE, TRAINING, QUALIFICATIONS
A Bachelor’s degree in Social Work or a related field (Sociology, Psychology, Vocational Rehabilitation, etc.) is required. Licensure/Certification requirements are degree specific. Two years of experience providing mental health services to the seriously mentally ill is preferred. Knowledge and experience working with co-occurring (mental illness and alcohol and other substance abuse) disorders is preferred. Knowledge of recovery-based principles and services is desirable. Position requires the ability to work effectively with a variety of other persons and requires the ability to work and manage own time effectively. Good oral and written communication skills are vital. Candidates must possess basic everyday living skills and the ability to understand and follow directions, the ability to read and write (for reports), and the ability to interview and counsel. This position may require travel to and from off-campus sites. Possession of a valid driver’s license, as well as a licensed and insured automobile is required; or other means of reliable transportation immediately available to individual.
A Bachelor’s degree in Social Work or a related field (Sociology, Psychology, Vocational Rehabilitation, etc.) is required. Licensure/Certification requirements are degree specific. Two years of experience providing mental health services to the seriously mentally ill is preferred. Knowledge and experience working with co-occurring (mental illness and alcohol and other substance abuse) disorders is preferred. Knowledge of recovery-based principles and services is desirable. Position requires the ability to work effectively with a variety of other persons and requires the ability to work and manage own time effectively. Good oral and written communication skills are vital. Candidates must possess basic everyday living skills and the ability to understand and follow directions, the ability to read and write (for reports), and the ability to interview and counsel. This position may require travel to and from off-campus sites. Possession of a valid driver’s license, as well as a licensed and insured automobile is required; or other means of reliable transportation immediately available to individual.
Pay: $62,344.10 - $70,504.85 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Loan forgiveness
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $62,344 - $70,505
