What are the responsibilities and job description for the Cashier/Customer Service position at Wood Doughnuts Florida?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to a welcoming environment that encourages customer loyalty.
Responsibilities
- Greet customers warmly and assist them with their shopping needs.
- Process transactions accurately using the POS system.
- Handle cash and credit card payments efficiently while maintaining cash handling protocols.
- Upsell products and services to enhance customer satisfaction and increase sales.
- Maintain knowledge of current promotions, sales, and store policies to provide accurate information to customers.
- Assist in stocking shelves and organizing merchandise to ensure an appealing store layout.
- Address customer inquiries and resolve issues promptly while maintaining professionalism.
- Support the team by supervising junior staff during busy periods, ensuring efficient operations.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong cash handling skills with attention to detail.
- Familiarity with retail math concepts to assist in sales analysis.
- Proficiency in using POS systems for transaction processing.
- Excellent phone etiquette for handling customer calls effectively.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Strong interpersonal skills with a focus on providing outstanding customer service.
Join our team and be part of a dynamic environment where your contributions make a difference!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 30 per week
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $13