What are the responsibilities and job description for the Account Manager - Sales position at Woodard Cleaning and Restoration?
We're looking for a competitive, self-starting Account Manager to join our Facilities team at Woodard! At Woodard, we believe in investing in the best people, which is why we provide cutting-edge technology, comprehensive benefits, and ongoing training to ensure every team member has an outstanding experience. If you're passionate about providing excellent service, building relationships, and driving business growth, this is the role for you!
As an Account Manager, you'll be essential in maintaining and growing relationships with key clients. You will focus on delivering excellent service while identifying opportunities to offer additional solutions to meet their needs, ensuring client satisfaction, and contributing to business growth.
Who is Woodard:
Since 1946, Woodard has been a beacon of stability, growth, and progress in St. Louis. Our continuous revenue growth, commitment to improvement, and innovative open office environment have established us as a top employer. Specializing in full-service mitigation and reconstruction solutions for fire and water restoration, along with premium carpet, rug, and furniture cleaning services, our reputation speaks volumes about our dedication to excellence and customer satisfaction.
What You'll Do:
- Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs and offering tailored solutions to drive satisfaction and retention.
- Revenue Growth: Identify and close opportunities for additional services within your existing portfolio, while proactively seeking new business opportunities.
- Proposal & Service Delivery: Create, renew, and manage proposals and Commercial Services Benefits Programs, ensuring seamless service delivery and client satisfaction.
- Industry Engagement & Documentation: Stay active in industry networking organizations and maintain thorough documentation of all customer interactions and sales activities in the CRM.
What It Takes:
- Sales Savvy & Relationship Building: You have the ability to quickly build trust with potential customers, apply strong negotiation skills, and establish long-term client relationships.
- Communication & Decision Making: You listen actively to understand client needs, communicate clearly, and make informed decisions that align with Woodard's core values.
- Charisma & Ambition: You bring confidence and energy to your role, driven by success and meeting goals.
- Growth Mindset & Organizational Excellence: You're always looking for ways to learn and improve while staying organized to manage multiple accounts and meet ambitious targets.
Why You'll Love Us:
- Dynamic Environment: You'll thrive in a fast-paced setting where your efforts directly impact the growth of our business.
- Supportive Team Culture: Join a tight-knit team that values hard work, respect, and collaboration, where your contributions are appreciated and recognized.
- Opportunities for Growth: We invest in your professional development with ongoing training and resources to help you expand your knowledge and expertise.
- Industry Leadership: Be part of a company that is shaping the future of the cleaning and restoration industry, with a reputation built on excellence since 1946.
- Comprehensive Benefits: Enjoy competitive compensation, healthcare coverage, and a range of benefits designed to support you personally and professionally.
Follow the link below for a more detailed description of the Account Manager duties.
Woodard is an equal opportunity employer that prohibits discrimination based on any protected characteristic as outlined by federal, state, or local laws. We make employment decisions based on qualifications, merit, and business needs at the time.
Salary : $60,000 - $67,000
