What are the responsibilities and job description for the Business Development Representative - Recovery position at Wooded Glen Recovery Center?
About the Job:
PURPOSE STATEMENT:The Business Development Representative is responsible for growing the facility’s lines of service and levels of care as defined by management by developing and retaining referrals from professional referral sources across various account types. Represents the facility to the public, as well as hosting the public when visiting the facility. Employs creative approaches with well-established methods for growing reputation among professional referrals.
Roles and Responsibilities:
Why join the Wooded Glen team?
Make A Meaningful Impact
- Be a part of a team that directly contributes to changing lives and helping individuals reclaim their future.
Growth & Development
- Our commitment to your professional growth is reflected in our provision of FREE and accessible continuing education courses, ongoing training programs and workshops to enhance your professional skills
- Opportunities for career advancement within the organization
Collaborative Culture
- Work in an environment that fosters teamwork, inclusivity, and open communication
- Team building activities and events to strengthen relationships
Health and Wellness Benefits
- Comprehensive healthcare package including medical, dental, and vision coverage
Competitive Compensation
- Competitive salaries to reward your dedication and hard work
- FREE Employee discount programs, FlexPay program (your paycheck funds when you need them) and employee assistance programs (legal, financial, etc)
- Toll reimbursement program for Kentucky residents!
Diversity and Inclusion
- A commitment to creating a diverse and inclusive workplace where everyone feels valued and respected
- Beautiful, scenic setting on 500 acres
Employee Recognition
- Regular employee recognition events to celebrate achievements and milestones
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required. Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred.
- Two years’ related experience in healthcare business development and marketing role in behavioral health or substance use preferred.
- Good understanding of the local market and referral base.
- Organized and demonstrate the ability to multitask and have well-developed and effective relational skills.
- Must be able and willing to work flexible hours, including evenings, early mornings, and weekends.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Must have and maintain a valid driver's license and clean driving record, maintain automobile insurance coverage and have access to an automobile, where facility requires.
ESSENTIAL FUNCTIONS:
- Develops and implements business development programs in consultation with the Director of Business Development (DBD).
- Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals. Documents every contact in the appropriate Customer Relationship Management (CRM) system.
- Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
- Develops and maintains new account relationships and markets. Targets and creates new strategies for increasing business in highly competitive markets. Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.
- Develops strong relationships with key referral sources. Develops and maintains key business development accounts and responds to all business development opportunities. Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.
- Develops and conducts community workshops and seminars and facility tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.
- Represents the facility at civic and professional functions and communicates mission in all outreach interactions. Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.
- Manages leads from referral sources and ensures efficient admissions process for clients. Maintains collaborative working relationship with Admissions Department
- Collaborates closely with facility discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
- Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.
- Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.
- Generates face to face meetings and admissions activity per goal and documents in CRM in timely manner.
We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. We are proud to be an Equal Employment Opportunity Employer.
**Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
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Thank you for your interest in joining our team!
Why Wooded Glen Recovery Center?Wooded Glen Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Wooded Glen Recovery Center is an EOE.Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
