What are the responsibilities and job description for the FOH Manager position at Wooden Nickel Bar?
Job Summary
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced environment. This role is crucial in ensuring that our front-of-house operations run smoothly, providing an outstanding experience for our guests while supporting our kitchen and service teams.
Duties
- Supervise and coordinate daily front-of-house activities, ensuring high standards of service and hospitality.
- Manage staff schedules, training, and performance evaluations to foster a positive work environment.
- Oversee the operation of the POS system, including Toast POS, to ensure accurate order processing and customer transactions.
- Collaborate with kitchen staff to maintain efficient communication and workflow between the front and back of house.
- Ensure compliance with food safety regulations and maintain cleanliness standards throughout the restaurant.
- Handle customer inquiries, feedback, and complaints promptly and professionally to enhance guest satisfaction.
- Monitor inventory levels for coffee, food supplies, and other necessary items to ensure smooth operations.
- Implement strategies to improve service efficiency and enhance the overall dining experience.
Experience
- Proven experience in food management within a quick-service fast food restaurant or similar environment.
- Strong background in supervising staff with demonstrated leadership capabilities.
- Familiarity with kitchen operations and menu offerings is preferred.
- Experience using POS systems, particularly Toast POS, is advantageous.
- Background in hospitality management is a plus, emphasizing customer service excellence.
Join our team as a Front of House Manager where your leadership will help shape an exceptional dining experience for our guests!
Job Type: Full-time
Pay: From $40,000.00 per year
Shift:
- Day shift
- Evening shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Prince William County, VA (Required)
Ability to Relocate:
- Prince William County, VA: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000