What are the responsibilities and job description for the Inside Sales position at Woodgrain?
Summary: The outside sales representative is responsible for all customer sales activities in an assigned territory. The sales representative works within the sales and support teams for the achievement of customer satisfaction, profitable revenue generation, and long-term account goals which align with company strategy, vision, and values.
Essential Duties and Responsibilities include, but are not limited to the following:
Meet and/or exceed sales goals and objectives for assigned territory.
Our Division- Committed, empowered, inquisitive, collaborative, and urgent.
Our Sales Team- Passionate, tenacious, creative, hungry, and competitive.
Our Sales Process- Professional, consultative, sense of urgency, persistent and customer centric.
Our Sales Team Leadership- Empathetic, humble, mentors, patient, and accountable.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job functions require the possession of a valid state driver’s license.
Education And/or Experience
Bachelor’s Degree is preferred but not a prerequisite. Outside sales experience of at least 1 year, unless currently in another role within our organization.
Other Skills And Abilities
The sales representative must have a competitive attitude and desire to succeed. Candidate should have above average skills in Microsoft Windows, Word, Excel, and PowerPoint. They should have excellent communication skills, both oral and written. Attention to detail a must. Outside sales reps must have time management skills, be self-motivated, be able to build relationships, and always maintain a positive attitude. Customer facing roles require maintaining a professional appearance and providing a positive company image to the public. Position requires significant travel with overnight stay.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee must be able to lift, stock, cull, or inspect material on a daily, weekly, or monthly basis.
Work Environment
The work environment fluctuates between travel to customer locations, remote at home office, company branches, and industry events.
Summary Of Company Benefits
Essential Duties and Responsibilities include, but are not limited to the following:
Meet and/or exceed sales goals and objectives for assigned territory.
- Collaborate with Regional Sales Manager to establish targets, goals, and opportunities.
- Actively engaged in opportunity pipeline.
- Meet / exceed quota for sales, gross margin, and YoY growth.
- Prospect - Identify, set up and sell new customers that fit our ideal customer profile.
- Explore - Develop understanding of the customer and their business. Identify customer challenges and needs. Identify new business opportunities with current customers.
- Educate - Presenting our features and benefits for our products and services. Suggesting solutions that provide relevant value to our customers’ needs.
- Propose - Prepare and present proposals that address the needs of the customer.
- Execute - Prepare and present a transition plan. Fulfil our obligations to the customer, transition the business smoothly, and continue to add value to the customer.
- Management of partnered accounts, national accounts, and committed business.
- Focus on retention of partner accounts, taking ownership of all account activity and customer experience.
- Explore new business opportunities.
- Become a valued and trusted advisor to all levels of their business, including all leadership.
- Communicates and collaborates with national accounts, and Regional Sales Manager to add value and grow the business.
- Internally:
- Woodgrain capabilities, processes, products, supply chain, data, CRM, etc.
- Externally:
- Global supply chain, local market trends and conditions, supply partners, competition, market pricing, etc.
- Sets an effective and efficient schedule for meetings, travel, and office time.
- Completes all action items in a timely manner.
- Response times are quick and show a sense of urgency.
- Takes time for self and professional development.
- Allocates appropriate time to prepare for sales calls.
- Allocates appropriate time for completing action items from sales calls.
- Keeps all new business opportunities updated in CRM.
- Keeps all account information and sales calls updated in CRM.
- Communicates well across all business functions to satisfy customer needs.
Our Division- Committed, empowered, inquisitive, collaborative, and urgent.
Our Sales Team- Passionate, tenacious, creative, hungry, and competitive.
Our Sales Process- Professional, consultative, sense of urgency, persistent and customer centric.
Our Sales Team Leadership- Empathetic, humble, mentors, patient, and accountable.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job functions require the possession of a valid state driver’s license.
Education And/or Experience
Bachelor’s Degree is preferred but not a prerequisite. Outside sales experience of at least 1 year, unless currently in another role within our organization.
Other Skills And Abilities
The sales representative must have a competitive attitude and desire to succeed. Candidate should have above average skills in Microsoft Windows, Word, Excel, and PowerPoint. They should have excellent communication skills, both oral and written. Attention to detail a must. Outside sales reps must have time management skills, be self-motivated, be able to build relationships, and always maintain a positive attitude. Customer facing roles require maintaining a professional appearance and providing a positive company image to the public. Position requires significant travel with overnight stay.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee must be able to lift, stock, cull, or inspect material on a daily, weekly, or monthly basis.
Work Environment
The work environment fluctuates between travel to customer locations, remote at home office, company branches, and industry events.
Summary Of Company Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) with a Company Match
- Group Term Life Insurance and AD&D
- Employer Paid Long-Term & Short-Term Disability
- Voluntary Supplemental Hospital and Accident Plans
- Employee Assistance Program
- 8 Company Paid Holidays & 1 Floating Holiday
- Paid Time Off (PTO)
