What are the responsibilities and job description for the Luxury Guest Experience Associate position at Woodhouse Spas?
Our Commitment to Excellence: At Woodhouse Spas, we value our team members and strive for excellence with every guest experience. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guests to feel revived and renewed long after they leave us.
Job Responsibilities:
- Make magic happen by providing an unforgettable guest experience
- Educate guests on the Woodhouse experience, including our warm welcome, introduction to our locker room and amenities, and helping them have a seamless experience
- Answer the phone with a smile each and every time
- Be the face of our brand, ensuring guests enter a clean, safe place with just the right lighting, music, and scent to create a memorable experience
- Maintain spa linens and cleanliness
Why Work with Us:
- We offer competitive pay and incentive programs
- We provide paid vacations for full-time employees
- We offer generous discounts and opportunities to enjoy services and products
- We invest in our team members through 'The Woodhouse Way' paid training program
