RV Resort General Manager

Resort General Managers are responsible for the operations and continued profitability of a Sun Resort & serves as the day to day point of contact for guests & residents. They are responsible for administrative activities, marketing, leasing & sales of sites, property maintenance, financial management, and most importantly resident & guest relations.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

JOB DUTIES

• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Ensures guests & residents receive the highest levels of customer service consistent with Suns Customer Service philosophy.
• Monitors, codes & approves all invoices for operating expenses & sales related costs. Maintains petty cash & activity accounts.
• Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations.
• Handles emergencies that may arise onsite, adhering to standard operating procedures.
• Resolves resident & guest complaints in a timely & professional manner, communicating through a variety of means.
• Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits and forwards report to Main Office.
• Inspects & recommends purchase & renovation of used / repossessed homes.
• Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections.
• Handles delinquencies & approves eviction proceedings while adhering to Suns policies.
• Ensures compliance of policies designed to increase team member safety. Submits workers compensation accident & incident reports on a timely basis.
• Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
• Ensures that overall resort appearance is well maintained & groomed to Suns curb appeal standards.
• Reports any deficiencies which would adversely affect the operation of the resort to the RVP.
• Enforces resort rules & regulations.
• Assists RVP with preparation of annual operating budget. Provides accurate data to assist in capital expenditure & expansion budget needs.
• Reviews monthly property accounting reports & compiles reports for the Accounting team.
• Assists RVP with developing a marketing strategy & maintaining effective advertising to attract prospective guests.

REQUIREMENTS

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.

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