What are the responsibilities and job description for the Service Technician - Windows & Doors position at Woodland Windows and Doors?
Job Description
Please note this position is based in Hanover Park, IL!
Your Role:
As a Window Service Technician, you’ll be the expert customers rely on to troubleshoot, repair, and maintain their windows and doors. From diagnosing issues to delivering practical solutions, your work will directly contribute to Woodland’s tradition of excellence.
Key Responsibilities:
Company Description
Woodland Windows & Doors is a well-established and reputable company specializing in high-quality windows and doors. We pride ourselves on our commitment to excellence and our dedication to providing a positive and inclusive work environment. As we continue to grow, we are seeking a dynamic and experienced professional to join our team.
Woodland Windows & Doors is a well-established and reputable company specializing in high-quality windows and doors. We pride ourselves on our commitment to excellence and our dedication to providing a positive and inclusive work environment. As we continue to grow, we are seeking a dynamic and experienced professional to join our team.
Please note this position is based in Hanover Park, IL!
Your Role:
As a Window Service Technician, you’ll be the expert customers rely on to troubleshoot, repair, and maintain their windows and doors. From diagnosing issues to delivering practical solutions, your work will directly contribute to Woodland’s tradition of excellence.
Key Responsibilities:
- Diagnose and repair issues like drafts, leaks, or malfunctioning components.
- Replace or repair damaged window panes, seals, locks, and hardware.
- Ensure proper installation and operation of window and door systems.
- Communicate effectively with customers, explaining issues and solutions in simple terms.
- Maintain a clean and organized workspace, whether on-site or in the shop.
- Accurately document service requests, parts usage, and job completion details.
- Collaborate with team members to order and track necessary parts.
- Strong troubleshooting and repair skills for windows, doors, and related hardware.
- A customer-first approach with excellent communication skills.
- Ability to work independently while efficiently managing tasks and time.
- A valid driver’s license with a clean driving record (this role involves frequent driving).
- Basic hand tools (specialized equipment provided by the company).
- Physical capability to lift to 50 lbs and work at heights as needed.
- Experience in window and door servicing or a related trade.
- Familiarity with various window and door brands, styles, and installation techniques.
- Background in carpentry or mechanical work.
- Relevant certifications or specialized training are a plus.
- Competitive hourly pay: $22–$32 per hour (based on experience).
- Benefits include the following: Medical, Dental, Vision, Group Life and AD&D, Short-Term and Long-Term Disability, 401K with match, and an Employee Assistance Program.
- Opportunities for career advancement and professional growth.
- A positive, supportive team culture.
- Comprehensive health benefits and paid time off.
- Company-provided vehicle and specialized equipment for work tasks.
- Paid training to enhance your skills.
Company Description
Woodland Windows & Doors is a well-established and reputable company specializing in high-quality windows and doors. We pride ourselves on our commitment to excellence and our dedication to providing a positive and inclusive work environment. As we continue to grow, we are seeking a dynamic and experienced professional to join our team.
Woodland Windows & Doors is a well-established and reputable company specializing in high-quality windows and doors. We pride ourselves on our commitment to excellence and our dedication to providing a positive and inclusive work environment. As we continue to grow, we are seeking a dynamic and experienced professional to join our team.
Salary : $22 - $32