Assistant Store Manager

Woodlands Market, Marin and San Francisco's premier gourmet grocery store, has an opening for an Assistant Store Manager!

Are you looking for an opportunity to join agreat company in a leadership role? The Assistant Store Manager will support the Store Manager in the daily operations of the store and will be primarily responsible for the store in the absence of the Store Manager. Assistant Store Managers must have a passion for excellence in service and customer experience, while also creating a warm family environment for their team members. The ideal candidate will have the experience and skills necessary to effectively run store operations at Woodlands Market’s high standards. Equally important, the ideal candidate must have interpersonal skills such as compassion, empathy, and active listening skills needed to connect and communicate effectively with team members.

• Ensure that EVERY customer that comes through our doors has an amazing customer experience and leaves the store feeling that they were treated superbly.
• Address any Customer concerns or other issues that may arise.
• Work closely with Store Manager to ensure that company initiatives for the store are accomplished.
• Responsible for the overall condition of the Store. This includes appearance, cleanliness, and any safety issues.
• Have the ability to write weekly store labor schedules adhering to labor targets.
• Solid understanding of expenditures by department on a weekly, period by period, and ultimately yearly basis. COGS should be reflective of sales relative to the department during the same time periods.
• Coach, mentor, motivate and train staff as needed.
• Work with management to ensure that a proactive approach is taken to workplace safety.
• In conjunction with Store Manager, responsible for coordination and follow through in matters of compliance.
• Collaborate with Store Manager and Human Resources regarding staffing needs, employee relations issues, morale, motivation, incentives etc…
• Collaborate with Store Manager to effectively communicate changes or directives to employees, acting as local change agent when necessary.

Required Skills:

• Customer service approach that will settle for nothing short of amazing customer experience
• Excellent leadership qualities
• Strong interpersonal skills
• Able to prioritize work and handle multiple concurrent tasks
• Continuous improvement mentality

Who Are We?

Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores.

Who Are We Looking For?

At Woodlands Market, we are delighted to be able to share our passion for food and fresh produce with our customers. If you thrive in a fast-paced environment and are looking to continue your career alongside an awesome team, then join the family!

Benefits of working at Woodlands Market include:

• Competitive wages
• Comprehensive Health/Dental/Vision Insurance*
• Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays
• Holiday premium pay for time worked on recognized holidays
• 20% store discount , 50% shift meal discount*
• $40 subsidy towards non-slip shoes every 90 days.
• Awesome, team-oriented environment
• Opportunities for growth and development

• Must meet minimum hours for some benefits/max lunch discount $6.00

Pay Range: $28-38.46