Chemotherapy Infusion Scheduler

Job Summary: Chemotherapy Infusion Scheduler

Hours: Monday-Friday - 8am-5pm

Position Overview: The Chemotherapy Infusion Scheduler plays a crucial role in the oncology department, ensuring that patients receive timely and efficient chemotherapy treatments. This position involves coordinating with healthcare providers, patients, and other administrative staff to manage the scheduling of chemotherapy sessions and related appointments. The scheduler must maintain high levels of organization, communication, and empathy to support patients through their treatment journeys.

Key Responsibilities:

• Appointment Scheduling: Coordinate and schedule chemotherapy infusion appointments, follow-up visits, and any necessary pre-treatment tests or consultations. Ensure optimal scheduling to minimize patient wait times and maximize resource utilization.
• Patient Communication: Serve as the primary point of contact for patients regarding their chemotherapy schedules. Provide clear and compassionate communication about appointment details, changes, and any preparatory instructions.
• Collaboration: Work closely with oncologists, nurses, pharmacists, and other healthcare professionals to confirm treatment plans and schedules. Ensure that all parties are informed of any changes or special requirements.
• Record Management: Maintain accurate and up-to-date records of patient schedules, treatment plans, and any relevant medical information. Ensure compliance with all privacy regulations and organizational policies.
• Problem Solving: Address and resolve any scheduling conflicts or issues that may arise. This includes coordinating with other departments and adjusting schedules as necessary to accommodate patient needs and departmental resources.
• Technology Utilization: Utilize scheduling software and electronic health records (EHR) systems to manage appointments and patient information efficiently. Stay updated on any new software or system updates.
• Patient Support: Provide additional support to patients by answering questions, offering reassurance, and directing them to appropriate resources for additional assistance or information.

Qualifications:

• High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
• Previous experience in a medical scheduling or administrative role, preferably in oncology or a related field.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills, with a focus on empathy and patient care.
• Proficiency in using scheduling software and electronic health records.
• Ability to work collaboratively in a fast-paced healthcare environment.
• Knowledge of medical terminology, particularly related to oncology and chemotherapy.

Working Conditions:

• This position typically requires working in an office setting within a healthcare facility.

Career Path:

• Opportunities for advancement may include roles such as Oncology Department Coordinator or Healthcare Administration Manager, depending on experience and additional qualifications.

Woodlands Medical Specialists (www.woodlandsmed.com) is a 20 physician multispecialty, independent private practice offering patient-centered services at a state-of-the-art medical facility. Current physician specialties include Hematology-Oncology, Urology, Primary Care, Radiation Oncology, Pulmonology, Breast Health Services and Diagnostic Imaging. Woodlands offers one-stop-shopping for patients seeking specialty referrals, in-house laboratory, second opinions, and fully accredited advanced imaging services.

The Woodlands culture places high value on employees that demonstrate excellent customer service, clinical strength and are consistently team oriented. Learn more at www.WoodlandsMed.com

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Hematology
• Oncology

Schedule:

• Monday to Friday

Ability to Relocate:

• Pensacola, FL 32503: Relocate before starting work (Required)

Work Location: In person