What are the responsibilities and job description for the Medical Front Desk Specialist position at Woodlands Medical?
Overview
We are seeking a dedicated and professional Front Desk Specialist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and ensuring a smooth operational flow at the front desk. This role requires strong clerical skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
- Manage phone calls with excellent phone etiquette, addressing inquiries and directing calls appropriately.
- Maintain accurate records of patient information and appointments.
- Process care plans and ensure all necessary documentation is completed accurately.
- Perform clerical duties including typing, filing, and data entry with proficiency in 10 key typing.
- Utilize medical terminology effectively when communicating with clients and staff.
- Support office management tasks to ensure the front desk operates smoothly.
- Collaborate with other team members to enhance patient experience and streamline operations.
Qualifications
- Previous experience in a front desk or clerical role is preferred.
- Knowledge and experience with medical terminology is advantageous.
- Excellent phone etiquette and communication skills are essential.
- Ability to multitask and prioritize effectively in a busy environment.
- A commitment to providing outstanding customer service at all times.
If you are passionate about delivering exceptional service and thrive in a dynamic setting, we encourage you to apply for this rewarding opportunity as a Front Desk Specialist!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Holistic Medicine
- Hospital Medicine
- Medical-Surgical
- Occupational Medicine
- Pain Medicine
- Physical & Rehabilitation Medicine
- Primary Care
- Sports Medicine
- Urgent Care
Schedule:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Monday to Friday
- Morning shift
Work Location: In person
Salary : $16 - $20
