What are the responsibilities and job description for the Main Dining Room Server - FT position at Woodlands Retirement Community?
Basic Purpose: In keeping with Woodlands’ tradition, we seek to enhance the quality of life and holistic growth of our residents by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals.
Job Summary: The Main Dining Room Server serves food to Woodlands’ residents during lunch and dinner. The Server serves and prepares foods and maintains the work area in accordance with all sanitary and safety regulations. Show appreciation and serve independent residents with a smile.
Performs other appropriate related and unrelated assigned duties.
JOB SPECIFICATIONS
Education: High School Diploma or equivalent.
Licensure/Certification: Food Handlers’ permit
Experience: Experience preferred but not required; Job training provided
QUALIFICATIONS
- Must have knowledge of elementary math (ex. counting trays)
- Follow oral and written instructions
- Ability to work in a team environment
- Must be able to use tools and equipment required
- Maintain confidentiality of all resident care information
- Possess understanding of hospitality, customer service and table service techniques
- Ability to interpret and explain menus, refer or answer questions
- Interact effectively with residents, guests, supervisors and peers
- Ability to work in a close cooperation with dietary cooks and supervisors
- Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly, and/or emotionally upset
- Follow safety regulations
- Follow acceptable standards of personal hygiene and comply with department dress code
- Possess a fundamental understanding of sanitation and cleanliness
- Regular, punctual and dependable attendance
- Provide assistance to and work directly with staff, residents, family of residents, visitors, government agencies and the general public
DUTIES AND RESPONSIBILITIES
- Provide gracious and courteous services
- Greet residents with warmth and respect, using correct names
- Serve residents as they enter the dining room
- Be available when food is ready and serve meals in a timely manner
- Monitor tables during the meal; Be available for requests
- Complete all assigned cleaning tasks, including side work
- Break down workstations
- Clear dishes from tables during meal service and return dirty dishes to main kitchen
- Reset tables as needed
- Assist when necessary during special functions
- Deliver food carts to designated area
- Maintain assigned workstation in a safe and sanitary condition
- Attend in-service training and education sessions as assigned
PHYSICAL DEMANDS
- Requires moderate physical effort; standing, grasping, balancing, carrying, bending, lifting, stretching, stooping, pulling and pushing
- Standing frequently during the 8-hour shift
- Frequent walking, stooping, bending
- Occasional reaching above the head
WORKING ENVIRONMENT
- Work area is located in assisted living & independent living; generally well lit and ventilated
- Working conditions may involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc
- Slip –resistant shoes are mandatory as aide may be exposed to slippery floors while in the main kitchen
- May be required to work additional hours as dictated by the workload and staffing; must be willing to work evenings, weekends and holidays
