What are the responsibilities and job description for the Clubhouse Host/Hostess position at WOODLOCH PINES INC.?
Recognized by GOLF Magazine and Golf.com as one of the finest courses in America, Woodloch Springs is part of the trilogy of Woodloch properties, which also features an award-winning family resort (Woodloch Pines) and a luxury destination spa (The Lodge at Woodloch).
Spread across the course’s 438 acres are the 400 guest homes and unparalleled views of the scenic countryside and manicured green. The course also offers a driving range and teaching and practice facility. The semi-private course is open to members and guests of Woodloch, and limited outside tee-times are available.
The Clubhouse at Woodloch Springs is home to a pro shop, complete with a 9-18 hole course simulator and virtual driving range, as well as two upscale restaurants, The Grille Room and The Overlook, which feature sprawling views of the scenic course.
Since 1958, Woodloch has been owned and operated with pride by the Kiesendahl family, with the concept of family truly at the core of the business and key to our longtime success. Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests!
GENERAL PURPOSE OF JOB
- To greet, seat, hand out menus to WLS dining guests.
- To assign tables to staff.
- To help keep a steady flow in the dining rooms.
- Process Take-out orders
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Maintain appearance of dining rooms.
- Provide friendly and hospitable service.
- Assist wait staff in Food & Beverage service.
- Assist in setup and clean up of tables in dining rooms.
- Observation and maintenance of activity in dining rooms.
- Problem solving.
- Professionalism in speaking to guests.
- Organization in all functions.
- Judgement in taking reservations and assigning tables to staff.
SUPERVISORY RESPONSIBILITIES: This job does not require supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: This job requires no certificates, licenses, or registrations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to; stand, walk, reach with hands and arms, climb stairs, and (balance a tray,) talk or hear, and taste of smell. The employee, sometimes, has to sit, stoop, kneel, crouch, or crawl.
To perform the essential functions of this job, the employee has to have the ability to left or exert force up to 25 pounds, if necessary. The job does have a few vision requirements, which include; close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), and peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working at this job, the employee encounters the following conditions; working near moving mechanical parts, toxic or caustic chemicals, outdoor weather conditions, and risk of electrical shock.
The employee experiences moderate noise level.
Why work at Woodloch Springs Country Club:
- Amazing 18 Hole Golf Course and Community.
- Flexible Schedule/ Shifts.
- Great Income.
- Great Culture and Work Atmosphere.
- Food- Staff get great meals included when they are on the clock.
- Great Company/ Ownership to work for.
- Managers who care and understand Work/ Life Balance.
- Free uniforms.
- Lots of different events and opportunities so each day working can offer different challenges.
CULTURE:
- Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
- We promote teamwork and cooperation
- We celebrate our staff with appreciation/holiday parties
BENEFITS:
- Comprehensive dental, vision and health insurance
- Life and pet insurance
- Pension plans and 529 plans
- Complimentary birthday dollars
- Free use of many facilities, sports complex discounts, wellness programs
- Dozens of local employee retail discounts