What are the responsibilities and job description for the Front Desk Attendant position at WOODLOCH PINES INC.?
Recognized by GOLF Magazine and Golf.com as one of the finest courses in America, Woodloch Springs is part of the trilogy of Woodloch properties, which also features an award-winning family resort (Woodloch Pines) and a luxury destination spa (The Lodge at Woodloch).
Spread across the course’s 438 acres are the 400 guest homes and unparalleled views of the scenic countryside and manicured green. The course also offers a driving range and teaching and practice facility. The semi-private course is open to members and guests of Woodloch, and limited outside tee-times are available.
The Clubhouse at Woodloch Springs is home to a pro shop, complete with a 9-18 hole course simulator and virtual driving range, as well as two upscale restaurants, The Grille Room and The Overlook, which feature sprawling views of the scenic course.
Since 1958, Woodloch has been owned and operated with pride by the Kiesendahl family, with the concept of family truly at the core of the business and key to our longtime success. Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests!
GENERAL PURPOSE OF JOB - Perform all job related duties in a timely and efficient manner.
Communication Skills; excellent verbal communication skills
- Computer and Marketing Skills; the ability to sell Sports Complex Memberships/ Programs, Swim Program, etc.
- Willingness and ability to take initiative
- General secretarial skills: type, answer phones, make copies, fax, work registers
Ability to deal with conflict in a professional manner, ex. membership conflicts
- Promote and sell memberships through tours and phone conversations.
- Greet, welcome and create relationships with current and potential Woodloch Springs Residents and Sports Complex Members
- Register/ And file appropriate paperwork for New and Renewal Membership.
- Assist in planning, establishing, promoting and following through with all events/ programs – such as fundraiser events, group fitness programs, and swim program.
- Have knowledge of and promote health and wellness related programs and all other community based events
- Maintain cleanliness of the facility. Cleaning tasks including, but not limited to: vacuuming, wipe down equipment, mirrors and doors, sweep, mop, clean bathrooms, empty garbage’s, wipe out lockers, clean entire bar area, stock bathrooms and storage closets, organize basement, clean game room
Be a team player, must work well with others
SCHEDULE REQUIREMENTS: Must be able to work weekends and holidays/ Mornings and Nights. Must be able to work a flexible schedule.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: There is no prior experience or training required to perform the essential functions of this job.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS: Ability to perform operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to; sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. They are sometimes required to stand for long hours, walk, climb, or balance, stoop, kneel, crouch, or crawl and taste or smell. It is also required that the employee be able to lift, turn, or exert force more than 30 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working at this job, the employee must deal with a moderate to loud noise level.
CULTURE:
- Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
- We promote teamwork and cooperation
- We celebrate our staff with appreciation/holiday parties
BENEFITS:
- Comprehensive dental, vision and health insurance
- Life and pet insurance
- Pension plans and 529 plans
- Complimentary birthday dollars
- Free use of many facilities, sports complex discounts, wellness programs
- Dozens of local employee retail discounts
