What are the responsibilities and job description for the Cashier/Customer Service/Stocker position at Woodman Liquor Inc?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while managing transactions and assisting with their shopping needs. Your ability to communicate effectively and create a welcoming environment will be key to enhancing the customer experience.
Responsibilities
- Greet customers warmly and assist them in locating products or answering inquiries.
- Process transactions accurately using the Point of Sale (POS) system.
- Handle cash, credit, and debit transactions while maintaining a balanced cash drawer.
- Upsell products by effectively communicating promotions and special offers to customers.
- Maintain the cleanliness and organization of the checkout area and stock shelves as needed.
- Assist in inventory management, including restocking shelves and conducting stock checks.
- Provide support to team members by supervising shifts when required.
- Address customer complaints or concerns with professionalism and resolve issues promptly.
Skills
- Strong communication skills to interact effectively with customers and team members.
- Basic math skills for handling transactions and providing accurate change.
- Experience with retail sales, including upselling techniques and customer engagement strategies.
- Proficiency in using POS systems for processing sales efficiently.
- Ability to work well under pressure in a fast-paced retail environment.
- Knowledge of retail math to assist with inventory management tasks.
- Excellent phone etiquette for handling customer inquiries over the phone.
- A proactive approach to problem-solving and a commitment to delivering outstanding customer service.
Join our team as a Customer Service Associate / Cashier, where your contributions will make a difference in creating an enjoyable shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $16.34 - $19.00 per hour
Expected hours: 20 – 80 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Sherman Oaks, CA 91423 (Required)
Ability to Relocate:
- Sherman Oaks, CA 91423: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19