Host/Hostess

About Woodmont Country Club

Established in 1913, Woodmont Country Club is a member-owned club renowned for its rich history, prestigious membership, and commitment to excellence. Our club offers a welcoming atmosphere where members and guests enjoy world-class amenities, including championship golf courses, temperature controlled indoor tennis courts, exquisite dining, and a variety of social events. We pride ourselves on our core values of teamwork and respect, ensuring an exceptional experience for everyone who walks through our doors.

Location: Rockville, MD

Department: Food and Beverage

Job Title: Host/Hostess

Reports To: Food and Beverage Manager

Position Description: Responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience for all members and guests. Your attention to detail and exceptional customer service skills will be essential in this role. The position is full-time, with an hourly range between $18.00 - $20.00 depending on experience.

Benefits: We offer an excellent benefits package which includes: periodic overtime, paid time off, holiday pay, employer provided meal, referral bonus, and 401k with employer match after eligibility, health, dental and company paid life insurance.

Standard Requirements

• Adheres to Club policy and procedures
• Acts as a role model within and outside the Club
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about department issues
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Maintains confidentiality of all data
• Meets department productivity standards

Essential Duties and Responsibilities

• Make eye contact and greets each member, and guest, with a smile and pleasant greeting
• Show members and guests to their tables and provides menus
• Manages special seating request of members consistent with table availability
• Provide items such as kids menu, crayons and coloring books
• Addresses all members by name, when possible
• Maintains order and cleanliness of podium
• Keeps menus clean, organized, and up to date
• Assists in the resolution of member and guest problems and complaints and notifies the manager of each occurrence
• Enforces established rules, regulations and policies of the Club, including cell phone usage, proper attire and rules regarding children in the Library Bar
• Attends pre-meal meetings
• Performs any and all other duties assigned by supervisor

Woodmont Country Club is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Woodmont Country Club makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits listed highlights some of the benefits offered to team members; eligibility for certain benefits apply.