What are the responsibilities and job description for the Manager, Employee Benefits Client Communications position at Woodruff Sawyer?
About the Role
As the Client Communications Manager for Employee Benefits at Woodruff Sawyer, you will drive communication strategies and solutions to enhance client experiences. This role offers a platform to showcase your creativity and critical thinking, enabling you to craft and deliver outstanding communication solutions. You will work with a driven team that values inclusion and collaboration. Your contributions will be instrumental in helping Woodruff Sawyer compete in the marketplace, by providing outstanding client experiences.
Key Responsibilities
Be the go-to expert on Employee Communication solutions and strategies. Support Account Executives in client engagements and planning meetings to ensure flawless execution.
Develop and nurture relationships with vendors and partners specializing in communication, education, and engagement. Integrate them into our Communications Toolkit or present them to clients as standout features.
Own the current Core Communication Toolkit and craft future versions tailored to align with market trends. The Communication Toolkit includes benefits guides, benefits microsites, digital communication options, and other related materials.
Build compelling content for communications pieces, including the Core Communications Toolkit and custom projects crafted in-house for clients. Manage these projects to ensure timely and effective delivery.
Stay informed about evolving vendors and solutions that improve our capacity to support clients and distinguish our offerings from competitors.
Utilize proven management experience to monitor, evaluate, and recognize team members' performance, identifying training opportunities, and supporting team members in their career growth and development.
Lead and manage team members, resources, and internal processes to achieve communication objectives.
Monitor trends, solution adoption, and metrics to determine strategies for improvement or changes to our offerings.
Experience & Qualifications
Demonstrated success in building and managing Employee Benefit Communication programs, with a comprehensive understanding of the vendor landscape.
A track record of enjoying client-facing strategic discussions and the ability to turn concepts and ideas into successful, measurable deliverables.
Outstanding presentation and communication skills.
Proven ability to partner with internal teams (sales and service) to meet client needs.
Strong project management skills with a history of managing projects to successful completion.
Minimum of 5 years in crafting, leading, and delivering effective employee benefit communication strategies and programs.
At least 2 years of management experience, with a focus on leading and mentoring teams.
Bachelor's degree or equivalent preferred but not required.
Proficiency in Publisher, Illustrator, InDesign, and Microsoft Office.
Don't meet every single preferred qualification? Studies have shown that underrepresented populations are less likely to apply to jobs unless they meet all qualifications. At Woodruff Sawyer we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
More About Us
Compensation: Anticipated salary between $103,000 – $158,000. Salary offered will be dependent upon geography, experience, and expertise of the candidate.
This position is eligible to participate in an incentive program to earn additional compensation with a target equivalent to 8% of salary annually, based on individual and Company performance.
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Our Benefits Include
Medical, Dental, and Vision coverage
401k Retirement Plan with company match
Ownership in the company through our ESOP (Employee Stock Ownership Program) and profit sharing
Paid vacation, holidays, and sick days
Life Insurance, Short-term, and Long-Term Disability benefits
Flexible Spending Account (FSA)
Wellness programs and workplace flexibility benefits
Professional development and reimbursement programs
Added perks like discounted event tickets, pet insurance, financial coaching, identity theft protection, milk stork, etc.
Compensation and Benefits are what Woodruff Sawyer in good faith believes are accurate for this role at the time of this posting.
Woodruff Sawyer is an Equal Opportunity Employer.
Our Equal Employment Policy incorporates our commitment to maintain an environment free of discrimination and to comply with all federal, state and local laws providing equal employment opportunities.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $103,000 - $158,000