Senior Collections Analyst

The Senior Collections Analyst works in conjunction with the Director of Billing & Collections to oversee the firm’s collections activities. This role is responsible for communicating with attorneys, legal assistants and the e-billing department to review open AR, evaluate outstanding debts, and ensure the timely collection of payment from clients. The Senior Collections Analyst coordinates with other members of management to enhance the overall billing and collections efforts to meet firm financial goals.

This is a full-time, non-exempt position, with the ability to work on site in any of our five offices in Virginia. The anticipated work schedule for this position is Monday – Friday, 8 : 30 AM – 5 : 00 PM, with an unpaid lunch, for a total of 40 hours per week.

Required Qualifications

• Three (3) years of experience in collections or accounts receivable within a law firm.
• High proficiency with billing and collections software platforms, preferably Elite and the Elite Collection Module.
• Familiarity with industry-specific collections best practices.
• Ability to resolve problems and concerns with an elevated level of professionalism.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, colleagues, and external stakeholders.
• Ability to organize and utilize data to report on performance and goals.
• Exceptional organizational skills and attention to detail.
• High level of discretion and confidentiality in handling sensitive client information.
• Commitment to providing excellent customer service and representing the Firm in a professional and courteous manner.
• Proficiency with Microsoft Office Suite.

Responsibilities

Benefits Include :

Physical Demands

Work Environment

Applications

Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.