What are the responsibilities and job description for the Support Services Associate position at Woods Rogers?
Woods Rogers is hiring a Support Services Associate to join its Richmond, VA office. The Support Services Associate provides administrative and operational support to ensure efficient day-to-day functions within the firm. This role is responsible for processing mail, completing courier runs, ordering supplies, and other logistical duties. The ideal candidate will be detail-oriented, customer-focused, and capable of multitasking in a fast-paced environment.
This is a full-time, non-exempt, in-office position at the Richmond, VA office. Occasional travel to the Charlottesville office required. The Support Services Associate will work approximately 40 hours per week between the hours of 8:15 AM – 5:30 PM, Monday – Friday, with unpaid lunch breaks.
Required Qualifications
- Exceptional organizational skills and attention to detail.
- Excellent customer service skills.
- Proficiency with Microsoft Office Suite (Outlook, Word, Teams).
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive attitude.
- Valid Driver’s License.
Responsibilities
- Process incoming and outgoing mail.
- Complete local courier runs.
- Inventory, order, and stock supplies.
- Assist with clerical tasks such as photocopying, cleaning, and organizing.
- Scan closed files and proof scans for archive quality and format.
- Data entry and filing of scanned documents into document management system.
- Support event planning for in-office and off-site events.
- Serve as a backup to the receptionist, which includes greeting clients at the reception desk and answering phone calls.
- Aid in maintenance of legal library.
- Process invoices and expense reimbursements.
- Assist the marketing department with preparation for seminars, creation and maintenance of mailing lists, updating calendars, preparing and shipping client gifts, and managing inventory.
- All other duties and responsibilities as assigned.
Benefits
- Medical Insurance
- Paid Time Off
- Paid Holidays
- 401(k) matching
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Parental Leave
- Gym Membership
Physical Demands
- Ability to sit and stand for long periods of time.
- Ability to lift and carry boxes (up to 40 pounds).
Workplace
- Professional office setting.
- Occasional travel to provide support services at the Charlottesville office.
Applications
Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
