What are the responsibilities and job description for the Customer Experience Associate position at Woods Sporting Goods?
Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. The ideal candidate will have a passion for customer service and a strong ability to engage with customers, ensuring they have a positive shopping experience. As a Retail Sales Associate, you will play a crucial role in driving sales and promoting our products while maintaining a welcoming environment in the store.
Duties
- Greet customers warmly and assist them in finding products that meet their needs.
- Operate cash registers and Point of Sale (POS) systems accurately, processing transactions efficiently.
- Provide product demonstrations to educate customers about features and benefits.
- Engage in upselling techniques to enhance customer purchases and increase sales.
- Maintain an organized and visually appealing sales floor, ensuring products are well-stocked and displayed.
- Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Collaborate with team members to achieve sales goals and maintain high standards of customer service.
- Supervise junior staff as needed, providing guidance and support during shifts.
Skills
- Strong communication skills, with the ability to connect with customers effectively.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficiency in cash register operation and experience with POS systems is preferred.
- Knowledge of retail math to assist in inventory management and sales tracking.
- Experience in supervising others is beneficial for team-oriented environments.
- Familiarity with product demos, upselling techniques, and overall sales strategies is advantageous.
- A commitment to providing exceptional customer service that fosters loyalty and repeat business.
Join us as we strive to create an exceptional shopping experience for our customers while growing your skills in the retail industry!
Job Types: Full-time, Part-time, Seasonal
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Council Bluffs, IA 51501 (Required)
Ability to Relocate:
- Council Bluffs, IA 51501: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $15