What are the responsibilities and job description for the Assistant Manager position at Woods Supermarkets Inc.?
Job Title: Assistant Manager
Reports to: Store Manager
Woods Workplace Culture
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4.
Job Description:
An Assistant Manager is a friendly, enthusiastic person who enjoys assisting the Store Manager in serving and leading our teammates. This role is responsible for a wide variety of complex tasks within the company. The Assistant Manager is involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules, and developing operational action plans while assisting in mentoring and developing the team.
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
- Consistently demonstrate the Woods Supermarket D>E service and Hospitality 4
- Assists store manager in supervising the day-to-day operations and performance of the team to provide the highest level of customer service for the guests.
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among teammates.
- Handles guest concerns and ensures an appropriate resolution.
- Ensures proper store signage is always maintained, as well as the quality and freshness of Woods Supermarket products.
- Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates.
- Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels.
- Establishes and communicates job responsibilities and performance expectations to teammates to ensure mutual understanding and desired results.
- Assists store manager in conducting store meetings.
- Identifies training and development opportunities that will assist teammates in achieving enhanced performance.
- Continually conducts performance evaluations, recommending teammates for advancement and termination as appropriate.
- Shared responsibility with store manager in achieving store payroll and total loss budgets.
- Manages cash audits in conjunction with the store manager according to company guidelines.
- Monitors the competitive environment within the community and makes recommendations to the store manager regarding adjustments necessary to maintain a competitive position.
- Provides product feedback to the store manager, including recommendations regarding new items to carry or those that should be discontinued.
- Provides a safe environment for teammates, guests, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
- Oversees product merchandising and maintains proper stock levels through appropriate product ordering.
- Conducts store inventory counts and reconciliations according to company guidelines.
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
- Other duties as assigned.
Work Environment:
- Grocery store setting. Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors. Some outside work required as needed.
Job Qualifications:
- You must be 18 years of age or older to be employed for this role at Woods Supermarket
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous guest service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
- High School Diploma or equivalent
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
Physical Demands:
All teammates may be regularly required to perform the following motions:
o Sit
o Stand
o Stoop
o Squat
o Bend
o Reach
o Push
o Pull
o Grip
o Twist
o Lift
o Climb
o Carry
o Walk
o Kneel
Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions job description/physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.
Classification
Occasionally
Frequently
Sedentary
- -10lbs
Light
- -20lbs
- -10lbs
Medium
20lbs-50lbs
10lbs-25lbs
Heavy
50lbs-100lbs
25lbs-50lbs
Very Heavy
100lbs
50lbs
- = Negligible Weight
Teammates age 18 and older may be required to safely handle and operate the following:
- Case cutter
- Utility knife
- Forklift (with proper certification)
- Pallet jack
- Compact Baler
Teammates age 18 and older who work in food prep areas may be required to safely handle and operate the following:
- Slicer
- Oven
- Fryer
- Knives
- Mixers
Safety:
- The teammate will not use drugs or alcohol on the job.
- The teammate will not create a direct threat to the health and safety of others on the job.
Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described:
_______________________________ __________________________
Signature Date
