What are the responsibilities and job description for the Bakery Deli Teammate position at Woods Supermarkets Inc.?
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, competitive pay, teammate discount, and a positive atmosphere!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4 culture.
Job Title: Bakery Deli Teammate
Description: To provide guest with an outstanding experience through exceptional service while assisting the manager in reaching the sales goals and minimize shrinkage. Teammates will reach these goals through quality-prepared food and great guest service.
Reports to: Deli Manager
Responsibilities:
- Maintain an atmosphere of enthusiastic customer experience with primary emphasis on fast, friendly, and accurate customer service, to create a positive shopping experience
- To be courteous and helpful to other teammates
- Follows all technical manuals for processing of products, including label placement and packaging.
- Ensure that receiving, preparation, conditioning, and displaying of merchandise is done in accordance with company and vendor guidelines. Maintain a complete understanding of these policies.
- Ensures the proper sanitation of department, equipment, food handling, and preparation area are followed in accordance with company policies.
- Report or correct all unsafe conditions that could cause teammate or guest accidents
- Report all teammate and guest accidents in accordance with established company policy to the manager on duty
- Ensure compliance with local, state and federal regulations
- Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
- Prep, store, rotate and stock merchandise.
- To perform miscellaneous tasks assigned by managers, which may include: substituting for absent teammates and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
Task of the Job - This position generally requires:
- Mobility:
- Ability to lift up to approximately 20 lbs. frequently and 50 pounds occasionally.
- Ability to perform the following movements repeatedly and for long periods of time,
- Walking, standing, bending, stooping, and reaching
- Grasping at or below waist level. Occasionally above shoulder level.
- Balance on wet, slick, dirty and debris-strewn floors.
- The ability to make judgments concerning the placement of merchandise, case opening procedures, unsalable product damage, conversation with customers, selling of product, display of product, use of packaging materials for product, quality of product for display and ordering of merchandise.
- Move cases from truck or pallet to department prep area
- Move cardboard or packing material to the backroom or bailer.
- Move excess cases or damaged product from the sales floor to backroom storage.
- To check the case, cooler, freezer temperature 3 times daily
- Use maintenance and product transportation equipment, manipulate equipment handles, and grasp doorknobs.
- Handle case cutter and utility knife.
- Grasp and handle wet, iced, cold, hot, metal, paper, plastic material.
- Handle cash and coins.
- Move stocking carts, pallet jacks (up to 300 lbs.) and maintenance equipment
- Climb on ladders, racks, cases, shelving, and stairs.
- Perceive color difference of merchandise
- Respond to all guest, teammate, and vendor questions, intercom and phone calls, and the sound of case cutter, department production equipment, baler, pallet jack, and cleaning equipment operation "noises".
- Read case labels, strips, signs, tags, shelf signs, code dates, invoices, temperature gauges, reports, numbers, equipment, chemical, and aisle markers
Qualifications:
Required:
- Must be 18 or older
- Must be 18 years or older to operate the pallet jack, baler, smoker, slicer, steam table, oven, and fryer
- Basic mathematical ability (add, subtract, multiply, divide, and count)
- Able to give and receive complex verbal instructions or descriptions to and from supervisors and teammates concerning store or department policy and procedures, and use of equipment.
- The ability to read and write English. Able to read instructions, labels, printed paper and forms.
- Good interpersonal communications.
Preferred:
- High school diploma or equivalent
- Prior experience in a related type of job.
- Stable work and educational history.
Work Environment:
- Inside work with extreme variations in heat, cold, dust, humidity from compressors, cooler, freezer, equipment, and preparation area.
Safety:
- The teammate will not use drugs, alcohol, or create a direct threat to the health and safety of others on the job.
It is the policy of Woods Supermarket not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, developmental disability, or national origin.
