What are the responsibilities and job description for the Front End Teammate position at Woods Supermarkets Inc.?
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, competitive pay, teammate discount, and a positive atmosphere!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4 culture.
Job Title: Cashier
Description: At Woods Supermarket, you are more than just a cashier. Our cashiers are the most visible teammates to our guests; they play a critical role in providing superior guest service. A cashier’s main task is to ring up merchandise, therefore, we rely on them to make quick and accurate checkout of purchases and provide the guest with the correct change, all while making sure the guest leaves the store happy.
Reports To: Operations Support Manager
Responsibilities:
- To provide excellent guest service by smiling, greeting and thanking all guests.
- To process guest purchases quickly and accurately.
- Weigh and scan merchandise.
- To respond to guest questions/requests and explain store policies in a courteous manner.
- To prevent loss of money and merchandise through removal of all cart items, careful product handling, completion of price checks or not-on-file or mismarked items, correct identification of produce, counting of money, and accurately using store procedures for the acceptance of coupons and checks.
- To bag guest purchases quickly; ensuring that the bags are filled, but not overloaded, and the merchandise is not damaged.
- To clean check-stand area by sweeping floors, dusting shelves, cleaning check-lanes, registers and scales.
- To assure the safety of self, guests and teammates by understanding and practicing store safety rules and notifying a supervisor of any potential hazards immediately.
- To understand the operation, safety requirements, and restraints of an electronic cash register, scanner, scale and intercom system.
- To perform miscellaneous tasks assigned by managers, which may include: substituting for absent teammates and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
Task of the Job- This position generally involves:
- Mobility:
- Ability to lift up to approximately 50 pounds occasionally and 20 pounds frequently.
- Ability to perform the following movements, used in cashiering and bagging merchandise , repeatedly and for long periods of time:
- Walking, standing, stooping, bending, and reaching.
- To complete price check in aisle
- To end of check-lane to bag purchases
- To return unwanted merchandise ,"face", clean, and stock shelves when needed
- Unload guest purchases from and to cart pick up items from floor, case, shelf, cart.
- Attain merchandise on the top of grocery shelves, approximately 84 inches from the floor, and on the check-lane, cart, and to clean check-stand, belts, and equipment.
- Handle cash.
- To bring shopping carts into the store from the parking lot, no more than five at a time.
- Understanding of checks, WIC vouchers, credit or debit, and EBT transactions
- Grasp and handle wet, cold, and hot grocery merchandise.
- Recognize guests, merchandise, scanner light, amount tendered, cash, checks, EBT cards, credit or debit cards, WIC vouchers, coupons, shelf tags and signs.
- Perceive color difference in merchandise.
- Respond to all guest and teammate’s questions.
- Recognize the "beep" from scanners.
- Use the intercom system.
- Identify labels, signs, tags, ads, checks, WIC vouchers, numbers and cash register keys.
Work Environment:
- Inside work with variations in heat, cold, dust, and humidity caused by the opening of store entrance doors.
- Work standing on tile or concrete for duration of shift.
Qualifications:
Required:
- Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify guest change
- Understanding of checks, WIC vouchers, credit or debit, and EBT transactions
- Ability to give and receive complex verbal instructions or descriptions to and from supervisors or co-workers concerning store polity and procedures and use of equipment.
- The ability to read and write English. Able to read instructions, labels, printed paper and forms.
- Ability to make appropriate judgments concerning guests and the checkout of purchases.
- Good interpersonal communication skills.
Preferred:
- Prior experience in a related type of job or industry.
- A stable work and educational history.
- Prior experience operating a cash register, scale and/or intercom.
Safety:
- The teammate will not use drugs, alcohol, or create a direct threat to the health and safety of others on the job.
It is the policy of Woods Supermarket not to discriminate against any teammate or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, developmental disability, or national origin.
