What are the responsibilities and job description for the Logistics Coordinator position at Woods Supermarkets Inc.?
Job Title: Logistics Coordinator
Description: The Logistics Coordinator is responsible for the planning, development, and implementation of delivery routes to community business partners.
Reports To: Store Manager
Woods Workplace Culture
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4.
Responsibilities:
- Assist the Community Relations Manager with logistical planning.
- Plans, develop, and organize regional logistics for product delivery
- Organizes community outreach programs that target local businesses and community partnerships.
- Drive commercial sales through community partnerships.
- Build regional community contacts to expand community outreach.
- Manage contact list for regional businesses and review as needed to be able to maximize profitability.
- Monitor online guest and commercial customer problems to ensure a high level of response time and problem resolutions.
- Monitor schedules for delivery and order fulfillment to be sure deadlines are met.
- Coordinate delivery for online orders and business orders made both online or over the phone.
- Work with merchandisers to fulfill the “endless aisle” needs of both our online and commercial guests, facilitates delivering more than expected guest service by searching for specially requested products.
- Work with Support Center Outside Sales team to transition new local business sales to store-level operations, ensures a smooth transition occurs for the new business by walking them through their first order and promoting exceptional customer service through delivery and order fulfillment.
- Monitor online guest and commercial customer problems to ensure a high level of response time and proper problem resolutions
- Other duties as assigned.
Work Environment:
- The job will operate in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. This role will require some delivering of products.
Qualifications:
- HS Diploma
- Working knowledge of computer applications including Microsoft Word, Outlook, and Excel
- Must be an excellent communicator and speaker both online in written interactions, and face-to-face guest service interactions
- Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
- Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
- Friendly, energetic, and outgoing personality with an entrepreneurial spirit
- Effective and articulate communication skills, comfortable with up selling to customers and Business to Business marketing.
- Have reliable transportation and a clean driving record
- The ability to read and write English; able to read instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper invoices, and order forms.
- Make judgments concerning the placement of merchandise on the case/shelf/display, case opening procedures, the extent of unsalable product damage, conversation with customers, selling of the product, display of product, use of packaging materials for product, quality of the product for display and ordering of merchandise.
Physical Demands
All teammates may be regularly required to perform the following motions:
- Sit
- Stand
- Stoop
- Squat
- Bend
- Reach
- Push
- Pull
- Grip
- Twist
- Lift
- Climb
- Carry
- Walk
- Kneel
Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions job description/physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.
Classification
Occasionally
Frequently
Sedentary
- -10lbs
Light
- -20lbs
- -10lbs
Medium
20lbs-50lbs
10lbs-25lbs
Heavy
50lbs-100lbs
25lbs-50lbs
Very Heavy
100lbs
50lbs
- = Negligible Weight
Teammates age 18 and older may be required to safely handle and operate the following:
- Case cutter
- Utility knife
- Forklift (with proper certification)
- Pallet jack
- Compact Baler
Teammates age 18 and older who work in food prep areas may be required to safely handle and operate the following:
- Slicer
- Oven
- Fryer
- Knives
- Mixers
Safety:
- The teammate will not use drugs or alcohol on the job.
- The teammate will not create a direct threat to the health and safety of others on the job.
Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described:
_______________________________ __________________________
Signature Date
