What are the responsibilities and job description for the Operations Associate position at Woodside Credit?
Job description
Woodside Credit is a Newport Beach based finance company seeking a highly motivated professional to provide support to the sales department. Duties include customer service, processing and contact with dealers and customers. The ideal candidate must project a positive and professional company image through in-person and telephone interaction in addition to having superior attention to detail.
Responsibilities
· Support Sales department on assigned work.
· Help answer company telephone and transfer calls to appropriate staff members and sales team.
· Field inquiries from the public, clients and dealers.
· Input Credit Applications
· Draw loan documents.
· Update deal structures.
· Follow-up on loan stips, ex; proof of income, insurance, proof of residence, driver’s licenses, etc.
· Correspondence with dealers and customers to include phone calls and emails.
· Add new and update existing dealer info in our system and in dealer files as needed.
· Create and modify correspondence, presentations and reports using Microsoft Office and Excel.
The following describes the ideal candidate
· Pays attention to detail and is exceptionally organized.
· Disciplined, self-motivated person who is hands on and takes “ownership” of their responsibilities.
· Confident interacting directly with clients over the telephone.
Skills
· Knowledge of Microsoft Excel, PowerPoint, and Word
· Outstanding telephone etiquette.
· Duties require professional verbal and written communication skills with the ability to type at a moderate speed level.
Education
· Four year college degree preferred.
Work Schedule
Typically 7:30am to 4:30pm M-F and will include a 9am to 3pm shift on occasional Saturdays.
Compensation
· Salaries are competitive and benefits include: medical, dental, 401(k) plan participation with company match, tuition reimbursement for the pursuit of a degree, flex spending accounts, and other competitive employee benefits.
Salary : $50,000 - $60,000