Lead Housekeeper

POSITION TITLE: Lead Housekeeper

ROLE

Responsible for the cleaning and preparation of rooms for the guest, while maintaining system standards and consistency. Responsible for the operation of the housekeeping department in an efficient manner and within the department’s budget.

ESSENTIAL FUNCTIONS

Assist in the training and scheduling of the Housekeeping staff.

Manage the inventory, by assisting with the purchase of equipment and supplies for the department.

Daily distribution of work assignments. Manage paperwork and administrative requirements.

Assist in the performance of daily room inspections to ensure quality standards are met, keeping accurate records for each housekeeper.

Conduct regular inventories to ensure par levels of equipment and supplies are always on hand.

Reinforce team members’ attitudes of attentiveness to and anticipation of guest’s needs.

Ensure that staff follows the Lost and Found program.

Clean assigned suites according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes (if applicable) and dusting furniture.

Place and restock useable items in the suite including paper items, soap, towels, etc. according to hotel standards.

Clean exterior entry, hallways, and windows, according to hotel standards.

Operate housekeeping equipment in a correct and safe manner. Report any equipment malfunctions to the General Manager and/or Maintenance department.

Assist with guest laundry completion as required.

Maintain and restock housekeeping cart each day.

Know hotel emergency procedures and be prepared to carry out.

Responsible for the proper administration of key control for issued keys, or keys left by guests in room.

Report immediately to the General Manager any “out of the ordinary” situations in the guests’ room, with pets, parties in the room, unusually dirty rooms or a vacant room when the room is thought to be occupied.

Complete maintenance work orders and deliver to designated area in a timely manner.

Accommodate guest special requests courteously and with a sense of priority.

Answer guest’s questions regarding local area facilities and services.

Other housekeeping duties as assigned.

QUALIFICATIONS

EDUCATION/CERTIFICATION: High School Diploma or Equivalent.

REQUIRED KNOWLEDGE: Basic knowledge of suite cleaning procedures and laundry equipment.

EXPERIENCE REQUIRED: Previous hotel experience in a housekeeping role. Prior supervisory experience is strongly preferred.

SKILLS/ABILITIES: Customer service, communication, organization, time management, prioritization, ability to meet deadlines.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Ability to speak effectively and communicate clearly.

AVERAGE HEARING: Ability to hear average conversations at a standard level.

REPETITIVE MOTION: The employee is regularly required to move about the hotel overseeing the housekeeping department throughout the day.

FINGER DEXTERITY: The employee is regularly required to use hands to type and maneuver a mouse.

AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 50 pounds, as well as stand, sit, bend, kneel, squat, and walk for long periods of time. Long hours sometimes required, including nights and weekends

WORKING CONDITIONS

General hotel environment with climate control and adequate lighting. May be exposed to chemicals, solvents and cleaning solutions.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Being able to differentiate between performance standards required and performance standards not meeting requirements

MATHEMATICS ABILITY: Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions

LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Morning shift

Supplemental Pay:

• Bonus opportunities
• Tips

Application Question(s):

• Are you willing and able to start work at 9am?
• Are you willing and able to work the weekends (Saturday & Sunday)?

Experience:

• Housekeeping: 1 year (Preferred)

Ability to Relocate:

• Commerce City, Co 80022: Relocate before starting work (Required)

Work Location: In person

Salary : $18