What are the responsibilities and job description for the Front Desk Staff position at WoodStream Wellness?
WoodStream Wellness achieves a superior standard by offering a comprehensive selection of mental health services with the goal of cultivating the optimal form of ourselves.
Our WSW Team includes board-certified specialists committed to treating, inspiring, empowering, nurturing, and supporting the human spirit. Our office is proud to offer both prescribers for medication management and therapists for psychotherapy. In addition, we provide comprehensive medical weight loss services and professional psychological testing to address a wide range of needs. At WSW, we are devoted to not only upholding but surpassing standards of mental health care and our clients’ expectations. We serve the Dayton and Cincinnati area with honor.
**Job Summary:**
We are seeking a Front Desk Administrative Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
**Duties:**
- Greet and welcome guests with a warm smile and in a friendly and professional manner
- Checking patients in and out; communicating with providers
- Manage incoming and outgoing mail/e-mail/faxes
- Schedule appointments and maintain calendars
- Assist with project coordination and paperwork tasks
- Patient collections and billing tasks
- Provide customer support with inquiries or issues
- Perform general office duties
**Qualifications:**
- Positive mindset and willingness to be a team player
- Previous experience as a Front Desk Receptionist or in a similar role preferred
- Knowledge of dental or medical office procedures is a plus
- Strong customer service skills with the ability to handle various personalities
- Proficiency in using computers and office equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with calendar management software
This position offers the opportunity to work in a dynamic environment where our positive culture and your contributions make a difference. If you are organized, detail-oriented, and enjoy interacting with people, we encourage you to apply for this position.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Mason, OH 45040 (Required)
Ability to Relocate:
- Mason, OH 45040: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17