Retail Support Specialist

Starting Rate: $18.00

In-Person position located at the Cottage St. Office in Littleton, NH. 

Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for a Retail Support Specialist at our Cottage St. Office in Littleton, NH. The Retail Support Specialist performs a variety of duties in support of the Retail and Training Department, and assists with the functioning and administration of software for Retail Banking, in addition to assisting with development and updates of Teller procedures. 

Retail Support Specialist Responsibilities:

• Researches and resolves transaction issues. Serves as backup for Teller balancing.
• Schedules staff meetings and sets up Webex invitations; monitors attendance sheets. 
• Schedules and facilitates Onboarding training for new hires. 
• Assists with administration of new Teller/CSR software systems. Provides ongoing staff support for these systems.
• Performs records retention for the Retail Department as needed.
• Reviews daily departmental reports and completes monthly Retail reports.

Retail Support Specialist Requirements:

• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to work independently
• Attention to detail
• Thorough knowledge of Microsoft Word & Excel

Benefits:

• Health, dental and vision insurance 
• Life and long term disability insurance
• Paid time off
• 11 Paid holidays
• 401(k) retirement plan with company contribution
• Student loan and tuition assistance 

Interested in joining our team? 

Apply now at: www.theguarantybank.com

Woodsville Guaranty Savings Bank encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.