What are the responsibilities and job description for the Front Desk Clerk position at Woof Gang Bakery and Grooming Waco?
Job Overview:
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a positive experience from check-in to check-out.
Duties:
- Greet and welcome guests in a courteous and professional manner
- Assist guests with check-in/check-out procedures
- Handle guest inquiries and provide information about spa services
- Manage appointments and ensure accurate guest information in the system
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly and effectively
- Coordinate with other departments to meet guest needs
- Light cleaning and laundry
Qualifications:
- No experience required, in house training
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication skills and phone etiquette
- Ability to multitask in a fast-paced environment
- Knowledge of dog breeds is a plus
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to Relocate:
- Waco, TX 76712: Relocate before starting work (Required)
Work Location: In person
Salary : $12