What are the responsibilities and job description for the Operations Manager position at Woof Gang Bakery & Grooming Carrollwood?
Job Summary
We are looking for a highly motivated and results-driven Operations Manager to lead our team at Woof Gang Bakery and Grooming Carrollwood. This professional will ensure the smooth daily operations of our store, delivering exceptional service to our clients (pets and their owners) while managing team performance and maintaining company standards.
Skills and Competencies
- Ability to manage grooming schedules to maximize efficiency without compromising quality.
- Skilled in building and motivating a cohesive and productive team.
- Strong verbal and written communication skills for interacting with clients and staff.
- Highly organized with excellent attention to detail to avoid scheduling conflicts and ensure clients are informed about vaccination requirements.
- Financially driven with the ability to manage costs and revenue effectively to optimize profitability.
Experience
- Proven experience in operations management in retail, preferably in pet grooming or related services.
- Strong background in profit loss management and process improvement methodologies.
- Demonstrated leadership abilities with experience supervising teams.
- Strong background in delivering excellent customer service.
- Excellent strategic planning skills with the ability to manage competing priorities effectively.
Preferred Qualifications:
- Familiarity with grooming practices and products for dogs and cats.
- Experience with scheduling software and CRM systems.
- Certification in management or leadership training (preferred).
Personal Qualities:
- Passion for animals and a commitment to their well-being.
- Positive attitude, professionalism, and adaptability.
- Proactive problem-solving skills and a drive for continuous improvement.
This position is essential for our continued success, and we are looking for a dynamic leader who can inspire teams while driving operational excellence.
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Language:
- Spanish (Preferred)
- Portuguese (Preferred)
Ability to Commute:
- Carrollwood, FL 33618 (Required)
Ability to Relocate:
- Carrollwood, FL 33618: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18