Retail Pet Advisor

As a Woof Team Member (Pet Retail Associate), you must be passionate about making a difference in the lives of pets and pet parents by delivering exceptional customer service, acting as an ambassador for the store and its mission. Our store is a family owned & operated local pet store, committed to providing a great selection of all-natural pet foods, high quality pet supplies, locally made pet products. We believe in offering a more personal, one on one shopping experience for pets and their owners. We expect our team members to provide outstanding customer service each and every time.

Woof’s store staff members are the heart of Woof Pet Supply. You’ll be an essential part of creating sincere connections with pet parents. You’ll welcome them (and their pets!) to the store, facilitate an easy check out process as a cashier and ensure that they find everything they needed. You’ll play an integral role in helping our pet parents find exactly what they need, right when they need it and guiding them with sound advice on nutrition that is appropriate for their pet.

Job Description

• Provides a happy, educational, and fun experience for all who visit our stores.
• Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals.
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats.
• Performs transactions at the point of sale accurately and efficiently, including opening and closing registers.
• Makes decisions based on good judgment and Woof's Mission and Values
• Enjoys learning and want to learn continuously about dogs and cats.
• Contributes to a team that celebrates differences and works together in a fun environment.
• Maintains cleanliness, organization and attractiveness of store's sales and support area, stockroom and restroom.
• Maintains inventory, including receiving, rotating, restocking, and facing.
• Assist with other projects as needed including, but not limited to markdowns, re-tickets, labeling products, inventory and special store events.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Helps their team learn and grow by providing feedback and open communication.
• Is comfortable with retail scheduling, including a variety of shifts.
• Open and close the store (Key Holder) as needed.
• All other assigned duties from the owner(s) and/or any member of the Management Team.
• Weekends and Holidays are required.

We will teach you a lot but what we need you to already have:

• Must be 18 years or older.
• Ability to lift up to 45 pounds.
• Has a high school diploma, GED, or equivalent.
• Competent with basic math, comfortable using computers, calculators.
• Has a desire to continuously learn about dogs, cats.
• Passion for extraordinary customer service and the well-being of pets (primarily dogs & cats).
• Instinctively gracious and genuinely enjoys making others feel welcome.
• Highly accountable, follows through on commitments.
• Has integrity, says and does what she or he believes to be right.
• Uses good judgment, makes rational, ethical decisions aimed toward long-term goals and outcomes.
• A self-starter, but happy to take direction and learn from others.
• A team player that contributes to the happiness and effectiveness of colleagues
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Woof.
• The employee must be comfortable around animals.

Hours

To be determined, but Weekends (every weekend) and Nights, with the ability to train on Tuesday and Thursday (Day and Evening) or the first few weeks preferred (exceptions may be made). 10 hours to start with the potential for more hours (up to and including FT for the right candidate) in the future.

Benefits

• Employee Discount.
• Bring your pet to work (well behaved, fully vaccinated).

To Apply in-person, stop by on a Tuesday (Day or Evening) or M,W,TH,F (10-3) and ask for Jobee or Tina. Please be prepared to complete an employment application and provide three references.

Woof! is proud to be an Equal Opportunity/Affirmative Action employer. Woof! recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Job Type: Part-time

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Work Location: In person