What are the responsibilities and job description for the Sales Operations Manager position at Woof?
Role Overview:
Woof is building the next great American pet brand - bringing new life to the pet industry through elegant, intuitive product design.
Our three award-winning product ecosystems - The Pupsicle, BullySafe, and Bite n’ Brush are revolutionizing dog care by providing wellness solutions in a fun and engaging way.
We are scaling rapidly and as such we’re seeking a Sales Operations Manager to help organize and streamline our legacy systems and processes. This is a many-hats role, so a solid work ethic and the ability to learn on the fly are a must!
At Woof, we believe that dogs can teach us to become better versions of ourselves, and we’re committed to making life better for pets and their people. We hope you’ll be part of our pack.
Responsibilities:
- Onboard new Trade Accounts
- Fill out onboarding documents, and provide COIs, terms, pricing, and associated agreements to new and existing accounts
- Track onboarding status and work with additional team members to ensure all components are delivered and completed
- Manage Tradeshow Logistics
- Book booth spaces, and team accommodations, work with 3rd party vendors and internal team to generate assets, and ensure timely delivery and transfer of trade show materials
- Attend key trade shows and exhibitions when required
- Serve as point of contact between Sales / Marketing/ Operations teams
- Oversee, coordinate, and source high-impact marketing collateral, including shippers, countertop displays, window clings, shelf talkers, PDQs, swag, etc.
- Collect feedback from key retail partners to assess the success of messaging and marketing efforts.
- Manage ongoing inventories of sales materials
- Coordinate sales meetings, outbound high-touch samples, presentations, and promotional tracking for trade partners
- Liaise between sales and marketing/product teams to make sure the sales team is up to date with accurate messaging and product assortment
- Assist with sales forecasting
- Communicate upcoming launches, pitches, and sales promotions to the Operations Team and Project Manager
- Aid in the reconciliation of claims, shortages, and chargebacks with vendors
Preferred Experience:
- Experience in CPG, preferably in a B2B capacity
- 3-5 years experience in Sales Operations
- Bachelor’s Degree in business or related field
- Proficient in Google Suite and Microsoft Excel
Key Attributes:
- An excellent work ethic & willingness to roll up your sleeves when needed
- Strong verbal and written communication skills
- Ability to work in a fast-paced and fluid environment
- A love of dogs!
Benefits:
- Health & Wellness: Comprehensive health, dental, and vision coverage for employees and their families.
- PTO & Family Leave: Flexible PTO and family leave to ensure you can recharge and spend quality time with loved ones.
