What are the responsibilities and job description for the Front Desk Associate position at Woofgang Bakery & Grooming?
*Overview*
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for guests. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for our guests, you will play a key role in creating a positive experience.
*Duties*
- Greet guests warmly and assist them with check-in and check-out procedures.
- Manage reservations and handle inquiries regarding room availability.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Answer phone calls promptly, providing information and assistance as needed.
- Handle guest requests and complaints with professionalism, ensuring satisfaction.
- Utilize computer systems for booking management, billing, and guest records.
- Perform calendar management tasks to coordinate appointments or meetings as required.
- Collaborate with other departments to ensure seamless guest experiences.
- Clean dog accidents
*Skills*
- Strong computer literacy, including proficiency in office software and phone systems.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Familiarity with file management practices to maintain organized records.
- Demonstrated phone etiquette to provide courteous and professional responses.
- Experience as a personal assistant or in calendar management is advantageous.
- Ability to work collaboratively within an office setting while maintaining individual responsibilities.
Join us as a Front Desk Agent where your contributions will be valued, and your efforts will help create memorable experiences for our guests!
- have some type of customer service
-can sale products in store
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Missouri City, TX 77459 (Required)
Work Location: In person
Salary : $10
