Business Process Analyst - Bilingual (English/ Korean)

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

• Consult subdivision leaders to implement business action plans: resource planning, program planning, and budgeting of operational support for business demands.
• Collaborate with IT Managers/Service Owners to prepare business-case justifications and cost-benefit analyses for new service management initiatives and purchases.
• Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
• Prepare and review internal/external statements of work (SOWs) for the procurement of goods and services.
• Manage and facilitate high profile projects to ensure a timely and smooth completion.
• Prepare executive summaries and weekly performance reports to support decision-making for Executive Management.
• Develop and maintain organizational documentation such as White Paper, process flows, SOPs, memos, financial reporting, etc.
• Provide insights and recommendations on portfolio adjustments/enhancements based on changing business needs, emerging technologies, and industry trends to identify of expansion or efficiency opportunities.
• Handle complex issues requiring in-depth evaluation of multiple factors.

Salary - $70,000 - $95,000 (DOE)/yr. 

Qualifications

• Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance or equivalent combination of education and experience in the field.
• 5 years of proven experience in a business analysis or related roles supporting business optimization initiatives with financial reporting responsibility.
• Strong analytical, problem-solving, and project management skills.
• Proficiency in Microsoft Office Suite; other experience in business system tools is a plus.
• Strong written/verbal business communication skills with experience presenting to executives.
• Experience working at an IT environment is a plus.
• Bilingual(English/ Korean)

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***