IT Systems Administrator- Bilingual (English and Korean)

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

• SAP and Salesforce system administration
  • Responsible for monitoring and troubleshooting from SAP and Salesforce software up and running, providing technical support to end users of SAP and Salesforce Basis, collaborating with the operation/dev-ops team
• IT Operations:
  • Oversee the day-to-day operations of the IT department. 
  • Manage and maintain computer systems, networks, and software. 
  • Ensure the smooth and efficient operation of IT infrastructure. 
  • Troubleshoot technical issues and implement solutions. 
• Staff Management:
  • Lead and supervise IT staff, including hiring, training, and performance management. 
  • Motivate and empower IT professionals to achieve their full potential. 
• Project Management:
  • Manage IT projects, from planning and implementation to completion. 
  • Ensure projects are delivered on time and within budget
• User Account Management:
  • Creating, managing, and assigning user permissions and access levels. 
  • Assists in maintaining fleet of end user devices through patching and lifecycle management, including Windows and Apple devices.  
• System Installation and Configuration:
  • Installing and configuring operating systems, applications, servers, and network devices. 
  • Patching and maintaining core IT infrastructure components such as virtualization, storage, backup servers, and others as directed.  
  • Utilizes tools approved by IT manager to facilitate patch management, server monitoring, disaster recovery and others as prescribed.  
  • Applying software updates and security patches to systems regularly. 
• System Monitoring and Troubleshooting : Acts as an escalation point for helpdesk staff. 
  • Monitoring system performance, identifying and resolving hardware and software issues, analyzing system logs. 
  •  Maintaining Active Directory, O365 components, CRM, MDM and other systems as prescribed. 
  • Available to be on call for emergencies as it relates to the IT department. 
  • Creating and maintaining relevant documentation for information systems. 
  • Monitors health/performance of infrastructure components. 
• Backup and Recovery:
  • Implementing and maintaining data backup strategies, performing regular backups, and ensuring data recovery capabilities. 
• Security Management:
  • Working together with security lead with Implementing and enforcing security policies, managing firewalls, monitoring for potential security threats. 
• Network Administration:
  • Managing network infrastructure, including routers, switches, and firewalls.
• Performance Optimization:
  • Analyzing system performance, identifying bottlenecks, and implementing optimization strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or equivalent  
• 5~8 years of related experience 
• Fundamental knowledge of Microsoft services such as Active Directory, Office 365, Azure, and Dynamics SL 2015. SAP basic 
• Familiar with Power Shell.  
• Familiar with Microsoft Server operating systems  
• Basic understanding of Linux operating systems 
• Familiar with VMware ESXi and vCenter products 
• Some familiarity with NetApp or other SAN environments  
• Understands basic networking concepts.  
• Bilingual preferred (Korean and English) – able to discuss with team in Korea, sometimes able to join meeting at Korea time frame.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***