What are the responsibilities and job description for the Warehouse Operation Supervisor position at Woongjin, Inc?
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
Responsibilities:
- Plan daily workload for outbound operations team (Picking, Packing and Shipping)
- Communicate daily work plan to outbound team and shares daily objectives to reinforce individual associate goals
- Oversee daily operation of outbound operation team: Floor Lead, Picker, Loader, Final Checkers, General laborers to ensure proper planning, picking, loading, picking shipment, palletizing etc.
- Supervise preparation and completion of orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
- Arrange shipments by examining destination, route, rate, delivery time; dispatches to carriers
- Operate and maintain preventively warehouse vehicles and equipment, reporting damage to General Affairs
- Maintain oversight of actual hours spent on outbound activities
- Review associate time cards daily and clears all missed punches and time card exceptions
- Report to and communicate with Site/General Manager and client
- Communicate expected spikes in order volume to WH operations leadership team and recommends/requests additional temporary labor as required
- Train Floor Leads, Staff Leads, and Driver Leads
- Follow quality service standards and comply with procedures, rules and regulations; handle order processing and order fulfillment according to customer supply chain compliance policies
- Communicate daily objectives achieved to WH operations leadership via “end of day” report (headcount details (absences, call-ins), orders processed, orders shipped, number of orders backordered/total of next day numbers left to pick and shipment fails.
- Communicate inventory imbalances in primary bin locations to inventory control team for research and resolution
- Assist inventory control team with controlling “loose item” situations in outbound areas
- Coordinate with inbound, inventory control and returns teams to optimize labor utilization for the work day
- Maintain warehouse supply and report to Accounting Lead
- Use an RF gun with a high level of accuracy
- Identify damages and report shortages or quality deficiencies
- Coordinate loading and unloading of trailers as required
- Adhere to the client program and maintain a clean environment at all times
- Coordinate and expedite requests, time-specific pickups and deliveries and other special requests.
- Keep a clean and safe working environment and optimize space utilization
- Report any discrepancies to proper department(s)
- Demonstrate a commitment to process excellence and continuous improvement
- Manage additional tasks required by Site/General Manager and Client
Qualifications
- 2 years of experience as Outbound Lead or similar warehouse supervisory position
- High School Diploma or GED Required
- Excellent knowledge of data analysis and forecasting methods
- Working knowledge of inventory management software (e.g. ERP)
- Ability to accurately track inventory and create reports
- Possess an analytical mind with strong math skills
- Excellent organizational and planning skills
- Outstanding communication and interpersonal abilities
- Reliable and trustworthy
- Ability to travel ~10% to other US warehouses
- Relevant qualifications (e.g. CPIM) are a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
