Job Description
Job Description
Receptionist / Unit Secretary / Office Assistant
MAIN FUNCTION :
Performs receptionist and clerical duties on the nursing units.
Follows WCH Nursing Philosophy and practice model which are derived from the Synergy model and appropriate Service Standards as outlined in Employee Handbook.
RESPONSIBLE TO : Department Manager, Charge Nurses, RN staff
MUST HAVE REQUIREMENTS :
- High School diploma or GED
- Ability to transport patients and run errands
- Proper telephone etiquette, clear diction, good penmanship, personal computer experience and keyboard skills
- Medical terminology
- Ability to function in a fast paced environment
PREFERRED ATTRIBUTES :
Current Nursing Unit experience as secretary or receptionistOTHER REQUIREMENTS :
Employees in this position may be :
Exposed to blood, body fluids and / or airborne pathogens and are required to wear personal protective equipmentEmployees in this position must be able to push, pull, lift, carry, turn, crouch, and bend as necessary to complete typical secretarial dutiesRequired to take "on call" statusReassigned to another unit to perform receptionist duties within current job descriptionSubject to STHR (short term hour reduction) according to policyDUTIES :
Maintains appropriate clerical skills :Processes transfers and discharges according to procedurePrepares patient charts for all types of patients including special procedures; obtains appropriate consent form for chart and notifies appropriate personnel
Obtains patient's previous charts as orderedAccurately enters orders using correct order sourceAccurately enters charges daily into computer for all patientsProcesses bed assignment and changes according to procedure. Verifies floor census daily. Keeps census record updated on an ongoing basis.Answers phone and intercom promptly and courteously. Relays pertinent information in timely manner.Contacts, coordinates calls to other hospitals, physicians, transport services, squads, clergy, law enforcement, mental health, industries, Health Department, Children’s Services and other outside persons / agencies as indicatedIndependently coordinates flow of testing and treatments by various departments according to patient needsPerforms filing, photocopying, assembling and distributing printed materials and communication for managerRevised 2 / 2020 : 2 / 2022 TMM
24 hrs / week, 6 : 30p-7a
24 hrs / week, 6 : 30p-7a
