What are the responsibilities and job description for the Medical Receptionist/Medical Assistant position at Worcester Pain Management?
Job Overview
We are seeking a dedicated and organized Medical Receptionist/Medical Assistant to join our healthcare team. This role is essential in providing excellent customer service to patients while ensuring the smooth operation of our medical office. The ideal candidate will have experience in a medical setting and possess strong skills in office management, medical billing, and coding.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming environment.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar using Athenahealth or similar systems.
- Collect patient information and ensure accurate data entry into electronic health records (EHR).
- Assist with medical billing processes, including coding using ICD-9 standards.
- Maintain patient confidentiality in compliance with HIPAA regulations.
- Handle phone inquiries, providing information and directing calls as necessary.
- Support healthcare providers with administrative tasks, including filing and organizing medical records.
- Coordinate with other departments to ensure seamless patient care and communication.
Qualifications
- Previous experience as a Medical Receptionist or Medical Assistant in a hospital or clinical setting is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Familiarity with medical office management systems such as Dentrix or Athenahealth is a plus.
- Knowledge of medical billing practices and coding (ICD-9) is highly desirable.
- Understanding of HIPAA regulations to maintain patient confidentiality.
- Excellent organizational skills with attention to detail in managing multiple tasks.
- Ability to work collaboratively within a team-oriented environment while maintaining professionalism.
Join our team and contribute to delivering high-quality healthcare services while enhancing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $19.11 - $21.57 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Medical Specialty:
- Pain Medicine
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
Ability to Commute:
- Worcester, MA 01605 (Required)
Ability to Relocate:
- Worcester, MA 01605: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22