What are the responsibilities and job description for the Security Official position at Worcester Red Sox?
Job Title: Security Official
Job Location: Polar Park, 100 Madison Street, Worcester, MA 01608
Status: Part Time
Work Hours: Sunday – Monday/11PM – 7AM
Work Hours: Tuesday – Thursday/11PM – 7AM
Reports To: Senior Director of Security
General Job Description:
The Polar Park Security Department are looking for helpful, positive, knowledgeable, compassionate, energetic, and proactive individuals to be a part of the Polar Park Security Team. Security Team Members play an essential role in the safety and security operations for the park and are responsible for the overall well-being for all guests, employees and integrity of operations.
Role and Responsibilities:
- Monitoring security surveillance video cameras and alarms systems promptly responding to and investigating any abnormal or unauthorized activities.
- Assisting in providing a safe environment by conducting regular foot patrols to deter unauthorized access, vandalism or suspicious activity.
- Answering emergency, non-emergency and administrative cell phone or landline communication and providing the appropriate response when necessary.
- Assisting local First Responder partners (Police, Fire, and Emergency Medical Services) on investigations or medical calls as requested.
- Recording and documenting in the Security Department’s Computer Database, any park related activity affiliated to security actions, correspondence or safety concerns.
- Submitting written incident or activity reports in a timely manner as required.
- Interacting with and admitting guests and employees into the park providing directions, answering inquiries and organizing support.
- Operating metal detection equipment in order to conduct safety screening measures for prohibited items as necessary.
- Checking on and verifying employee and guest credentials to control access in restricted areas.
- Performing additional duties or assignments as directed.
Qualifications/Characteristics:
- Must be 18 years of age or older.
- High School Diploma or equivalent.
- Must pass a Criminal Offender Record Information background check.
- Knowledge of basic computer skills for monitoring security surveillance video cameras and use of security database.
- Proficiency to work within a fast-paced and frequently changing team environment.
- Strong interpersonal skills with an outgoing and service-oriented personality.
- Ability to remain calm in a tense or stressful environment.
- Physically able to walk or stand for extended periods of time in variable weather conditions along with navigating through flat ground, ramps, and multiple stairs.
Preferred Skills:
- Previous security, public safety, law enforcement, and/or military experience.
- Bilingual, multilingual, and/or ASL Certified.
- Cardiopulmonary Resuscitation and First Aid Certified.
Through the intersection of baseball and family entertainment, the Worcester Red Sox strive to be an organization whose people, culture, and practices reflect the acceptance, advocacy, and celebration of diversity and individuality that we expect of society. We are an Equal Opportunity Employer and prospective employees will receive consideration without discrimination based on race, religion, color, sex, age, national origin, disability, military/veteran status, sexual orientation, gender identity/expression, or any other characteristic protected by applicable law.
