What are the responsibilities and job description for the Security position at Worcester Red Sox?
About the Organization
It is our goal to promote the game of baseball, America's national pastime, and expose the maximum amount of people to the wonderful and exciting environment that is created at a ballpark. We will achieve this goal by employing the best staff in professional baseball and offering the best service to our fans, guests, and partners. As an organization, we are dedicated to this mission, and we will strive for nothing short of achieving these goals.
Close Date | 2/10/2025
Description
Reports To: Director of Security
Department/Group: Polar Park Security
Position Type: Part-time, Seasonal
General Job Description:
The Polar Park Security Department are looking for helpful, positive, knowledgeable, compassionate, energetic, and proactive individuals to be a part of the Polar Park Security Team. Security Team Members play an essential role in the safety and security operations for the park and are responsible for the overall well-being for all guests, employees and integrity of operations.
Role and Responsibilities:
It is our goal to promote the game of baseball, America's national pastime, and expose the maximum amount of people to the wonderful and exciting environment that is created at a ballpark. We will achieve this goal by employing the best staff in professional baseball and offering the best service to our fans, guests, and partners. As an organization, we are dedicated to this mission, and we will strive for nothing short of achieving these goals.
Close Date | 2/10/2025
Description
Reports To: Director of Security
Department/Group: Polar Park Security
Position Type: Part-time, Seasonal
General Job Description:
The Polar Park Security Department are looking for helpful, positive, knowledgeable, compassionate, energetic, and proactive individuals to be a part of the Polar Park Security Team. Security Team Members play an essential role in the safety and security operations for the park and are responsible for the overall well-being for all guests, employees and integrity of operations.
Role and Responsibilities:
- Interacting with and admitting guests and employees into the park providing directions, answering inquiries and organizing support.
- Assist in providing a safe environment for event operations
- Operate patron screening devices (metal detector/wands) at all entry points for prohibited items, as well as check bags and purses as neededVerify credentials to control access in restricted areas
- Observe and investigate all suspicious activity, customer complaints, and emergencies
- Monitor Player Parking Lot for safety and security of guests, employees, and vehicles
- Respond immediately to potential problems such as fighting, disorderly conduct, excessive use of alcohol, smoking, and abusive languages
- Write reports on any and all accidents or problems that could occur, as well as notify supervisor(s)
- Patrol premises to ensure the ballpark is secureMonitor assigned sections/locations for guest or safety issues
- Assist with pre and post event activities, such as setting up equipment and clearing the seating bowl
- Physically assist, with compassion, infirm or disabled fans, including during emergency evacuations
- Assisting local 1st Responder partners (Police, Fire, and Emergency Medical Services) on investigations or medical calls as requestedAdditional duties as assigned
Qualifications/Characteristics:
- Must be 18 years of age or older.
- High School Diploma or equivalent.
- Must pass a Criminal Offender Record Information background check.
- Ability to work within a fast-paced and frequently changing team environment
- Availability to work most 2025 home games and special events, consisting mostly of untraditional hours such as weeknights, weekends, and in-season holidays
- Excellent interpersonal skills with an outgoing and service-oriented personality
- Should work well under pressure, have the ability to multi-task, and possess strong organizational skills
- Demonstrate a commitment to providing a high level of customer service and display in a high degree of professionalism
- Physical ability to walk or stand for extended periods of time in variable weather and potentially long games, along with navigating through flat ground, ramps, and Ballpark steps
- Experience (or ability to be trained) in using magnetometer wand and walk-through metal detector
Preferred Skills:Bilingual, multilingual, and/or ASL CertifiedPrevious security, public safety, law enforcement, and/or military experienceCardiopulmonary Resuscitation and First Aid Certified.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
