NY Enrollment Services Coordinator

Description

Purpose: To provide support to the Enrollment Office for NY and FL for the recruitment to both years of the Bible Institute through various administrative tasks and event planning. Through various responsibilities, this would enable the Enrollment Team for both campuses to ensure a rapid and responsive application process; and facilitate communication between prospective students and parents with Admissions Counselors regarding visits and campus events. The Enrollment Services Coordinator will function primarily as an administrative support to the enrollment process, a customer service representative to on-campus guests and an on-campus event coordinator.

Core Responsibilities:

Admissions Support 35%

• Assist in managing the Admissions inbox for the Admissions Advisors
• Assist in managing the voicemail Inbox for the Admissions Advisors
• Assist in data management in Salesforce by reviewing and cleaning up “bad” data
• Be the primary receiver for physical and digital mailings for all documents and ensure they are uploaded to the correct computer system.
  • Including but not limited to: High School Transcripts, Test Scores, References, Immunizations
• Assist in being a First Reviewer for Applications
• Demonstrate willingness to assist prospective students throughout the enrollment process.
• Manage Office Inventory
• Pack materials for recruitment trips
  • Responsible for Admissions Storage
  • Cleanliness 
  • Ensuring the Associate Dean of Enrollment knows when things are low.
  • Oversees whoever takes anything out of the inventory

Guest Services 35%

• Manage the communication to prospective students, as well as various staff members, regarding personal campus visits which would include, but not be limited to:Call/Texts in SalesforceConfirming
  • Schedules with students and parents.
  • Reserving rooms for meetings 
  • Ensure appropriate staff are communicated with.
• For example: If a student asks to meet with Financial Aid, the Admissions and Guest Services Coordinator would ensure that Financial Aid is available, confirm the meeting, reserve the room, and create a calendar event inviting the staff member.
• Give tours to prospective students and families
• Prepare Welcome Packets and schedules for guests and families.
• Report Visitor Numbers to the HR Department

Event Planning 10%

• Facilitate communication between departments for on-campus recruitment events, such as Campus Preview Days.
• In conjunction with the Associate Dean of Enrollment, plan and implement new strategies to improve campus event experience.
• Review event survey and implement changes.
• Coordinate schedules and registration for on-campus events.
• Oversee communication regarding campus events to prospective students.

Administrative Support for Dean of Enrollment 20%

Credit Card Statements

• Dean of Enrollment
• NY Admissions Advisors
• AP/POs
• Submitting and Handling Invoices
• Design and Purchase giveaways, apparel, etc.

Training needed:

• General Understanding of Word of Life History and Ministries
• General Customer Service
• Salesforce
• Microsoft Office Suite
• FERPA
   

Qualifications

Qualifications:

•  A clear-cut personal testimony of faith in Christ
• Agreement with Word of Life’s vision, mission, Statement of Faith and Standard of Conduct.
• Bachelor’s Degree in related field
• At least two years of sales experience preferred
• Proficiency with Microsoft Office (Word, Excel, etc.)
• Strong conversational, organizational, and communication skills
• Strong relational focus
• Ability to switch between task-oriented and people-oriented based on the scenario

Salary : $35,000 - $37,000