What are the responsibilities and job description for the Design Specialist, Professional Services position at Work Truck Solutions?
Company Overview:
Work Truck Solutions is a dynamic software company in the commercial vehicle market, fostering a culture of collaboration, growth, and innovation. We combine leadership and teamwork in a fast-paced environment where employees are recognized, engaged, and developed. As a member of our team, you will thrive in a culture built around these values:
● Curiosity: You actively seek out answers and embrace challenges with a proactive mindset.
● Perseverance: When obstacles arise, you’re ready to tackle them head-on.
● Innovation: You bring fresh ideas to the table, finding creative ways to solve problems.
● Flexibility: You're adaptable, ready to shift gears as new opportunities emerge.
Summary:
The successful candidate is responsible for creating high-quality visual content to support the efforts of the Professional Services department. This role will work closely with the Professional Services (PS) Marketing Specialist, PS Content Onboarding Specialist and PS Project Manager to develop and execute creative designs for a variety of projects, including website banner images, custom graphics, and email marketing campaigns for commercial dealerships. This is a customer-facing position and as the department grows, this position will also be required to manage a number of dealer accounts for our email marketing service, Communicator.
Essential Duties and Responsibilities:
● Collaborate with other members of the Professional Services team to understand project goals and requirements
● Design compelling monthly email marketing campaigns for Work Truck Solutions customers and maintain campaigns for multiple resends throughout the month
● Proactively communicate with customers via email and on the phone/in video meetings to determine needs (i.e. branding, timelines, vehicles/body types to advertise, copy, etc.), understand their target audience and marketing goals
○ Must be able to both listen to customer needs/concerns and make recommendations
● Perform regular reviews with customers to report results and identify opportunities for improvement
● Develop creative concepts and design solutions that are visually appealing and align with the commercial dealership’s brand and messaging
● Create banner images for websites, custom graphics for social media marketing, and design email marketing campaigns for commercial dealerships
● Work within established deadlines and project timelines
● Stay up-to-date on the latest automotive design trends and technologies
● Assist with other Professional Services tasks as needed
Qualifications:
● Strong portfolio of work that demonstrates creativity, technical proficiency, and attention to detail
● Experience with email marketing platforms
● Excellent communication and collaboration skills
● Proficiency in Canva and Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
● Ability to work independently and as part of a team
● Experience either working at, or directly with, car dealerships is preferred
Benefits:
● Work on meaningful projects that shape the future of the commercial vehicle industry.
● Competitive salary.
● Monday-Friday work week.
● Comprehensive medical, dental, and 401k benefits, with complimentary life insurance.
● Paid Time Off (PTO) and holidays.
● Flexible scheduling, subject to manager’s approval.
● Opportunity to work with a supportive and innovative team.
Work Truck Solutions DOES NOT sponsor H-1B visas.
Work Truck Solutions is a dynamic software company in the commercial vehicle market, fostering a culture of collaboration, growth, and innovation. We combine leadership and teamwork in a fast-paced environment where employees are recognized, engaged, and developed. As a member of our team, you will thrive in a culture built around these values:
● Curiosity: You actively seek out answers and embrace challenges with a proactive mindset.
● Perseverance: When obstacles arise, you’re ready to tackle them head-on.
● Innovation: You bring fresh ideas to the table, finding creative ways to solve problems.
● Flexibility: You're adaptable, ready to shift gears as new opportunities emerge.
Summary:
The successful candidate is responsible for creating high-quality visual content to support the efforts of the Professional Services department. This role will work closely with the Professional Services (PS) Marketing Specialist, PS Content Onboarding Specialist and PS Project Manager to develop and execute creative designs for a variety of projects, including website banner images, custom graphics, and email marketing campaigns for commercial dealerships. This is a customer-facing position and as the department grows, this position will also be required to manage a number of dealer accounts for our email marketing service, Communicator.
Essential Duties and Responsibilities:
● Collaborate with other members of the Professional Services team to understand project goals and requirements
● Design compelling monthly email marketing campaigns for Work Truck Solutions customers and maintain campaigns for multiple resends throughout the month
● Proactively communicate with customers via email and on the phone/in video meetings to determine needs (i.e. branding, timelines, vehicles/body types to advertise, copy, etc.), understand their target audience and marketing goals
○ Must be able to both listen to customer needs/concerns and make recommendations
● Perform regular reviews with customers to report results and identify opportunities for improvement
● Develop creative concepts and design solutions that are visually appealing and align with the commercial dealership’s brand and messaging
● Create banner images for websites, custom graphics for social media marketing, and design email marketing campaigns for commercial dealerships
● Work within established deadlines and project timelines
● Stay up-to-date on the latest automotive design trends and technologies
● Assist with other Professional Services tasks as needed
Qualifications:
● Strong portfolio of work that demonstrates creativity, technical proficiency, and attention to detail
● Experience with email marketing platforms
● Excellent communication and collaboration skills
● Proficiency in Canva and Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
● Ability to work independently and as part of a team
● Experience either working at, or directly with, car dealerships is preferred
Benefits:
● Work on meaningful projects that shape the future of the commercial vehicle industry.
● Competitive salary.
● Monday-Friday work week.
● Comprehensive medical, dental, and 401k benefits, with complimentary life insurance.
● Paid Time Off (PTO) and holidays.
● Flexible scheduling, subject to manager’s approval.
● Opportunity to work with a supportive and innovative team.
Work Truck Solutions DOES NOT sponsor H-1B visas.
Salary : $50,000 - $60,000